Summary
Location
Hickory
Type
full-time
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About this role
Summary of Performance Expectations:
Performs the primary function of answering clinical phone calls for Wound Healing Center patient related issues. Performs patient pre-registration, enters orders for consults and ancillary testing, orders, and tracks receipt of tissue products. Promotes a professional patient-centered practice image by efficiently performing a wide variety of clinical and/or administrative duties to medical office outpatients under the direct supervision of a licensed physician or licensed mid-level provider. Is responsible for meeting the established Wound Center standards of practice, and acts within the guidelines of federal and state laws, Joint Commission standards, professional and ethical practice.
Education & Credentials:
Required
Graduate of an accredited program for Medical Assisting and/or certification as a Medical Assistant or completion of a Paramedic degree or certification program. BCLS certification from the American Heart Association required within three months of employment date.
Preferred
Hyperbaric Oxygen Chamber Operator course completion within six months of employment date.
Work Experience:
Required
Two years of experience. Given training and on-the-job experience incumbent should be proficient in the basic aspects of the job within three months of employment date.
Preferred
Wound care and medical office experience.
Our mission: Exceptional Healthcare. Every Person. Every Time.
At A Glance:
- North Carolina’s first and only 5-time Magnet recipient for nursing excellence
- Region’s only level III Neonatal Intensive Care Unit (NICU)
- Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
- American College of Surgeons Accredited Comprehensive Community Cancer Center
Other facts
About Catawba
Catawba Valley Health System is the region's largest not-for-profit community hospital, it is our mission to improve the health status of the Catawba Valley. Our organization's hallmark is an extraordinary blend of compassionate care and innovative clinical expertise.
We do this by providing high-quality health-care services, as well as by supporting organizations dedicated to improving our standard of living.We exist to heal and comfort patients, to promote and foster a healthier Catawba Valley, and to assure access to health care to all who need it — not to create profits and return dividends to shareholders.
By continuing to work together, we can improve the overall health status of the Catawba Valley and make our community an even better place to call home.
What you'll do
- The Clinical Liaison is responsible for answering clinical phone calls related to patient issues at the Wound Healing Center and performing various administrative duties under the supervision of licensed medical professionals. This role also involves ensuring compliance with established standards of practice and relevant laws.
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