Senior Project Coordinator

Position Summary:

• Work Schedule: Monday-Friday 1st shift hours
• 100% on-site

Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture.  The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring a Senior Project Coordinator. The Senior Project Coordinator will support Project Management teams in the management and successful delivery of assigned Projects and will provide Out of office cover as required. May have responsibility for simple projects under the guidance of the PM team. The Senior Project Coordinator, Project will be the Catalent Advocate and the Client Advocate. Responsible for communicating via teleconference as well as e-mail and other forms of client communication. Will promote continuous improvement in all aspects of the job. Will focus on professionalism and Customer Service Excellence when working with all internal and external clients.  Will display a reasonable degree of independent judgment and analyses to complete the responsibilities of this position.

The Role  

• Under own direction for assigned projects or in support of PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion. Attend and produce minutes and actions for internal and client meetings/teleconferences/client visits and Audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation
• Receive, monitor and manage client supplied label text/Randomizations, drug, components and materials and ensure delivery to internal functions as required
• Manage inventory reporting and monitor and track client inventory in line with project requirements
• Supply relevant information and produce project forecasts to PM team to support S&OP and client management
• Set up returns phase of projects, generate manage and monitor IDR’s and destruction process ensuring invoicing completed
• Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment
• All other duties as assigned

The Candidate 

• High School diploma with at least five years of relevant experience in a customer
  service field is required OR associate degree with at least two years’ experience in a
  Customer Service field OR a bachelor’s degree preferred
• At least one-year related experience in a Customer Service field or appropriate business-related field is required
• Professional Project Management Qualification preferred
• Excellent written and verbal communications skills with internal and external customers, peers and managers
• Well organized with ability to multitask and work effectively under pressure to meet deadlines
• Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds

Why you should join Catalent:

• Defined career path and annual performance review and feedback process 
• Diverse, inclusive culture 
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives 
• 152 hours of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Dynamic, fast-paced work environment
• Community engagement and green initiatives 
• Generous 401K match 
• Medical, dental and vision benefits effective day one of employment 
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!
• WellHub- program to promote overall physical wellness 
• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.