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Collections Analyst
full-timeUnited Kingdom

Summary

Location

United Kingdom

Type

full-time

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About this role

Credit Controller

Location: Swindon

Position summary; Monday – Friday; 10.00 – 18.00 (3 days on site, 2 days remote once training is complete)


Internal Title: Accounts Receivable Collection Analyst

Catalent Pharma Solutions is looking for a proactive and detail‑driven Credit Controller to join our Collections team in Swindon. This position plays a key role within our wider finance function, helping to safeguard cashflow and support the financial health of the business.

As a Credit Controller, you will manage a dedicated portfolio of customer accounts and take ownership of driving timely cash collections. You’ll ensure customers adhere to agreed payment terms, upload web‑billing invoices promptly, and resolve queries efficiently to maintain strong financial performance.

The Role:

  • Managing a portfolio of customer accounts
  • Leading collection activities to secure timely payments
  • Investigating, resolving, and following up on customer disputes
  • Building strong relationships with internal stakeholders to accelerate query resolution
  • Analysing and reconciling customer accounts
  • Participating in calls with internal teams to address issues and agree solutions
  • Uploading web‑billing invoices to customer portals
  • Supporting ad‑hoc projects as assigned by the Manager

The Candidate:

  • Accounts Receivable experience (desirable)
  • Background in B2B collections or Credit Control
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
  • The ability to handle challenging conversations with tact and diplomacy
  • Strong organisational and analytical capabilities
  • The ability to multitask and meet deadlines in a fast‑paced environment

Why Join Catalent?

  • Competitive Salary – Reflecting your skills and experience
  • Bonus & Benefits – Annual performance bonus, pension scheme, life assurance, generous holiday entitlement (with option to purchase more), plus discounts via Reward Gateway
  • Career Development – Access to training, mentoring, and cross-functional opportunities across Catalent’s global network. Includes LinkedIn Learning subscription with 10,000+ courses
  • Health & Wellbeing – Employee assistance programme, on-site canteen, Cycle to Work Scheme, Electric Vehicle scheme, and a strong “Patient First” safety culture. Join Employee Resource Groups and take part in charitable activities
  • Excellent Location – Just two minutes from J16 of the M4 with free on-site parking

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

    

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Other facts

Tech stack
Accounts Receivable,B2B Collections,Credit Control,Communication Skills,Microsoft Office,Organisational Skills,Analytical Skills,Multitasking,Deadline Management

About Catalent

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. For more information, visit www.catalent.com.
Catalyst + Talent. Our name combines these ideas. From drug and biologic development services to delivery technologies to supply solutions, we are the catalyst for your success. We have the deepest expertise, the broadest offerings, and the most innovative technologies to help you get more molecules to market faster, enhance product performance, and provide superior, reliable manufacturing and packaging results.

more products. better treatments. reliably supplied.™

Your talents, ideas, and passion are essential to our mission: to develop, manufacture, and supply products that help people live better, healthier lives. Join us!

Catalent hires people with a passion to make a difference to the health of millions of people globally. Your expertise, coupled with Catalent’s advanced technologies and collaboration with thousands of innovative pharmaceutical, biotech, and healthcare companies, will help bring life-enhancing products to life.

Grow with us. Be challenged. Make a personal impact.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Pharmaceutical Manufacturing
Founding Year: 2007

What you'll do

  • The Credit Controller will manage a dedicated portfolio of customer accounts and drive timely cash collections. This includes resolving customer disputes and building relationships with internal stakeholders.

Ready to join Catalent?

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Frequently Asked Questions

What does a Collections Analyst do at Catalent?

As a Collections Analyst at Catalent, you will: the Credit Controller will manage a dedicated portfolio of customer accounts and drive timely cash collections. This includes resolving customer disputes and building relationships with internal stakeholders..

Why join Catalent as a Collections Analyst?

Catalent is a leading Pharmaceutical Manufacturing company.

Is the Collections Analyst position at Catalent remote?

The Collections Analyst position at Catalent is based in United Kingdom, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Collections Analyst position at Catalent?

You can apply for the Collections Analyst position at Catalent directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Catalent on their website.