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Carta

Client Partner

full-time•New York, Hillsborough Township

Summary

Location

New York, Hillsborough Township

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

<div class="content-intro"><h2>The Company You’ll Join</h2> <p>Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence.</p> <p>Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.</p> <p>Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital.&nbsp;</p> <p>For more information about our offices and culture, check out our <a href="https://carta.com/careers/">Carta careers page</a>.</p></div><h2><strong>The Problems You’ll Solve</strong></h2> <p>At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Client Partner, you’ll work to:</p> <ul> <li>Ensure successful onboarding, adoption, and daily usage by new clients to the Carta platform. This includes managing complex data migrations, configuring platform features for client-specific needs, and ensuring operational readiness through parallel testing</li> <li>Prior to implementation, you’ll support Go to Market team as a subject matter expert on the platform and delivery offering —guiding them through technical questions, fund accounting best practices, and software optimization based on their workflows</li> <li>With your deep understanding of both fund accounting and client service, you’ll transform challenges into structured implementation strategies, develop training experiences that increase platform fluency, and serve as a trusted advisor in helping clients maximize their investment in the technology</li> <li>Lead full-cycle onboarding and implementation of fund clients onto our proprietary fund accounting platform inclusive of managing weekly cadence call</li> <li>Own data conversion and migration processes alongside the Implementations team, including historical trial balance reconciliation</li> <li>Customize platform setup for client-specific fund structures, including reporting, fee calculations, and waterfall modeling while working with relevant functional teams</li> <li>Conduct and analyze parallel testing to ensure reporting and calculations are accurate before go-live</li> <li>Develop training tools and sessions for both external clients and internal stakeholders; serve as a knowledge partner for cross-functional teams</li> </ul> <h2><strong>The Team You’ll Work With</strong></h2> <p>You’ll be joining our Client Partner team.</p> <p>This team plays a critical role in driving the success of clients using our next-generation fund accounting platform. Acting as technical experts, relationship managers, and implementation leads, we ensure that clients leave manual, outdated processes behind and embrace a scalable, tech-enabled accounting solution built for alternative asset fund managers. We work closely with Product, Engineering, and Operations to shape the future of fund services.</p> <h2><strong>About You</strong></h2> <ul> <li>4+ years of fund accounting experience within private equity, venture capital, or fund administration environments</li> <li>Strong technical understanding of fund structures, management/performance fees, NAV calculations, and capital account reporting</li> <li>Comfortable managing client relationships and delivering high-touch customer support</li> <li>Strong Excel skills and expertise with our Carta GL</li> <li>A detail-oriented problem solver who enjoys working cross-functionally and proactively</li> </ul><div class="content-conclusion"><p>Disclosures:</p> <ul> <li>We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.&nbsp;</li> <li>Carta uses E-Verify in the United States for employment authorization. See the <a href="https://www.e-verify.gov/about-e-verify/what-is-e-verify">E-Verify</a> and <a href="Department">Department of Justice</a> websites for more details.</li> <li>For information on our data privacy policies, see&nbsp;<a class="c-link" href="https://carta.com/privacy/" target="_blank" data-stringify-link="https://carta.com/privacy/" data-sk="tooltip_parent">Privacy</a>,&nbsp;<a class="c-link" href="https://carta.com/privacy/candidate/" target="_blank" data-stringify-link="https://carta.com/privacy/candidate/" data-sk="tooltip_parent">CA Candidate Privacy</a>, and <a class="c-link" href="https://carta.com/legal/br/brazil-pay-transparency/" target="_blank" data-stringify-link="https://carta.com/legal/br/brazil-pay-transparency/" data-sk="tooltip_parent">Brazil Transparency Report</a>.</li> <li><strong>Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [email protected].</strong></li> </ul></div>

What you'll do

  • As a Client Partner, you will ensure successful onboarding and daily usage of the Carta platform by managing data migrations and customizing platform features. You will also develop training experiences and serve as a trusted advisor to help clients maximize their investment in the technology.

About Carta

Carta powers interconnectivity in private markets — uniting data, people, and workflows in one connected system. We connect founders, investors, and limited partners through software purpose-built for private capital. Trusted by 50,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta’s Fund Administration platform supports 8,500+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Carta has been included on the Fortune Best Large Workplaces in Financial Services and Insurance and Best Workplaces in the Bay Area lists, Forbes’ list of the World's Best Cloud Companies, Fast Company's Most Innovative list, Inc.'s Fastest-Growing Private Companies list, and is certified as a Great Place to Work for 2025-2026 (3 years running!). For more information, visit carta.com.

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Frequently Asked Questions

What does a Client Partner do at Carta?

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As a Client Partner at Carta, you will: as a Client Partner, you will ensure successful onboarding and daily usage of the Carta platform by managing data migrations and customizing platform features. You will also develop training experiences and serve as a trusted advisor to help clients maximize their investment in the technology..

Is the Client Partner position at Carta remote?

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The Client Partner position at Carta is based in New York, United States and Hillsborough Township, New Jersey, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Partner position at Carta?

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You can apply for the Client Partner position at Carta directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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