About this role
Carnival UK is in search of a people focused Business & Process Analysis Manager, who is crucial in supporting our technological direction and nurturing a high-performing team. Your responsibilities will include:
Performing Business Analysis duties, adding value to strategic programmes and change initiatives.
Leading and delivering Business Analysis activities for large and complex projects, working with the business to ensure scope and requirements are captured, documented, and signed off.
Managing and developing a team of Business Analysts through coaching, mentoring, and training and development programs whilst nurturing a culture of continuous improvement.
Overseeing and enforcing best practices, tools, and templates for Business Analysis, while managing key stakeholder relationships across functions within the Digital Technology Office (DTO) and Carnival UK business departments.
Contribute to DTO Business Analysis community of practice activities to ensure knowledge is shared across all BA teams, functions and programmes within the DTO.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a fixed term basis for 6-months. We offer hybrid work including up to two days from home.
Requirements: Your Expertise and Leadership
To thrive as a Business & Process Analysis Manager, we're looking for:
Expertise in industry-standard Business Analysis techniques and frameworks (such as BCS (formerly ISEB) Business Analysis techniques).
Strong experience in modelling complex business processes and defining/documenting requirements.
Ability to assess feasibility and relevance of proposed technical and business changes.
Proficiency in resource planning, scheduling, and matching BAs to projects within a matrix environment.
The ability to look strategically across a portfolio of business analysis requirements and tactically to support business analysis at activity level.
About You: A Catalyst for Change
We believe that diversity enriches our team. We're interested in candidates who:
Self-Mastery: Reflects on impact, learns from experience, and acts to continuously improve.
Engage & Empower: Coaches others, invites input, and creates an environment where people do their best work.
Improve & Innovate: Identifies and implements useful ideas that enhance guest or people experience.
Accountability & Commerciality: Displays a can-do attitude, takes responsibility for decisions, and considers commercial impact.
Why Join Us?
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:
Employee Discounted Cruising plus Friends and Family offers
Annual bonus
A friendly welcome with help settling in
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Employee-led networks
Employee Assistance and Wellbeing programmes
Recognition scheme with prizes and awards
Contributory Defined Contribution Pension scheme
Company paid private medical and dental insurance and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Ready to Lead?
If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
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Other facts
About Carnival Corporation
Carnival Corporation & plc (NYSE: CCL; NYSE: CUK) is the largest global cruise company, and among the largest leisure travel companies, with a portfolio of world-class cruise lines and a fleet of over 90 ships. Together its cruise lines – including AIDA Cruises, Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line, P&O Cruises, Princess Cruises, and Seabourn – visit more than 800 ports around the world and account for nearly 40% of the overall cruise market globally.
In 2024, the company’s talented workforce of over 160,000 team members from 150 countries delivered unforgettable happiness to approximately 13.5 million guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean sailed, place visited, and life touched.
Carnival Corporation owns and operates eight destinations globally, designed exclusively for guests of the company’s cruise lines, as well as Holland America Princess Alaska Tours, the leading tour company in Alaska and the Canadian Yukon. The company is dual-listed and traded on the London and New York stock exchanges and is included in both the S&P 500 index in the US and the FTSE 250 index in the UK.
What you'll do
- The Business & Process Analysis Manager will lead and deliver Business Analysis activities for large projects, ensuring scope and requirements are captured. They will also manage and develop a team of Business Analysts while overseeing best practices and stakeholder relationships.
Ready to join Carnival Corporation?
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