About this role
West Coast Regional Director of Operations
Location: Long Beach, CA
Reports to: VP of Operations / COO
Compensation: $140,000 – $150,000 yearly base + performance bonus
The West Coast Regional Director of Operations is responsible for leading Cargomatic’s port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.
This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.
Core Responsibilities
- Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance
- Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations
- Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning
- Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles
- Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management
- Serve as senior escalation point for customer, carrier, and operational issues
- Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement
Labor, Compliance, and Continuous Improvement
- Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations
- Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations
- Drive continuous improvement initiatives focused on efficiency, scalability, and service quality
- Leverage operational data and TMS tools to improve visibility, decision-making, and execution
Success Measures
- Regional EBITDA and margin performance
- On-time pickup and delivery performance
- Cost per move and operational efficiency metrics
- Carrier performance, utilization, and retention
- Safety, compliance, and employee engagement outcomes
- Customer satisfaction and account retention
Qualifications
- 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation
- Proven success managing multi-site operations and regional P&L
- Strong understanding of West Coast port operations; LA/Long Beach preferred
- Experience leading large, distributed teams and operating in fast-paced environments
- Strong financial acumen and comfort making data-driven decisions
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Flex PTO
- Other standard company benefits
Other facts
About Cargomatic
Trusted by 19 of the top 20 importers, Cargomatic leverages the latest innovations to deliver comprehensive short-haul logistics solutions powered by the industry’s most sophisticated technology platform. The company offers a true one-stop shop—one provider for all U.S. markets managed in one technology platform with a single point of contact for the entire shipment life cycle. Services include LTL, LCL, FTL, FCL, Drayage, Intermodal, White Glove, Final Mile and Storage/Yard Management. Cargomatic’s network of subsidiary-owned assets, owner-operators and fleets provides customers with daily access to more than 35,000 trucks in 50 markets, including the nation’s top 20 ports. At Cargomatic, We Deliver More.
What you'll do
- The West Coast Regional Director of Operations is responsible for leading port and drayage operations across the Western United States, focusing on operational performance and P&L outcomes. This role involves managing multi-site teams and ensuring service reliability in a high-volume port environment.
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