About this role
Port Dispatcher – Memphis, TN (Drayage)
Location: Memphis, TN
Reports To: Terminal Manager
Employment Type: Full-Time
Compensation: $24–$26/hour (DOE)
Schedule: Monday–Friday, 6:30 AM – 3:00 PM
Job Summary
Cargomatic is seeking an experienced Port Dispatcher to support high-volume drayage operations in Memphis. This role is responsible for daily dispatch execution, driver coordination, container and chassis management, and real-time issue resolution in a fast-paced environment. The ideal candidate has strong drayage/terminal dispatch experience, communicates clearly with drivers and carriers, and can make sound decisions under pressure while keeping operations moving efficiently.
Key Responsibilities
• Schedule and dispatch owner-operators, company drivers, and third-party carriers hauling under Cargomatic’s SCAC code
• Plan and assign loads based on driver availability, equipment capacity, and operational priority
• Maintain consistent communication with drivers regarding assignments, schedules, updates, and expectations
• Assess driver, tractor, chassis, and container readiness for each requested haul
• Track and trace shipments, proactively identifying and resolving delays, exceptions, or operational issues
• Manage empty container inventory, including returns and repositioning
• Enter, update, and close orders accurately and on time in Cargomatic’s proprietary TMS
• Validate Proof of Delivery (POD), interchange documents, and other required paperwork
• Identify and apply accessorial charges to ensure full revenue capture
• Provide professional, responsive service to drivers, carriers, and internal stakeholders
• Collaborate with internal teams and perform additional operational or administrative duties as needed
What We’re Looking For
• Experience: Minimum of 2 years of port/drayage dispatch experience (required)
• Strong understanding of drayage operations, logistics concepts, and dispatch best practices
• Ability to thrive in a fast-paced, deadline-driven environment with a high volume of daily moves
• Excellent communication and negotiation skills; able to resolve issues quickly and professionally
• Strong attention to detail with the ability to multitask and prioritize competing demands
• Comfortable working in dispatch/TMS software and Microsoft Office
• Bilingual Spanish/English is a plus
What We Offer
• Competitive hourly pay ($24–$26/hour, DOE) with performance-based incentives
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Opportunity to grow with a high-growth company modernizing port and drayage logistics
Who We Are
Cargomatic is the #1 technology platform and digital marketplace for local trucking. We are modernizing an $82 billion industry by connecting shippers and commercial drivers through mobile technology, bringing efficiency, transparency, and reliability to drayage operations across the country.
Other facts
About Cargomatic
Trusted by 19 of the top 20 importers, Cargomatic leverages the latest innovations to deliver comprehensive short-haul logistics solutions powered by the industry’s most sophisticated technology platform. The company offers a true one-stop shop—one provider for all U.S. markets managed in one technology platform with a single point of contact for the entire shipment life cycle. Services include LTL, LCL, FTL, FCL, Drayage, Intermodal, White Glove, Final Mile and Storage/Yard Management. Cargomatic’s network of subsidiary-owned assets, owner-operators and fleets provides customers with daily access to more than 35,000 trucks in 50 markets, including the nation’s top 20 ports. At Cargomatic, We Deliver More.
What you'll do
- The Port Dispatcher is responsible for daily dispatch execution, driver coordination, and container management. They must track shipments and resolve operational issues in a fast-paced environment.
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