About Signant Health
At Signant Health, we are on a mission to help bring life-changing treatments to patients faster. As a global leader in clinical trial technology and services, we operate at the intersection of science and innovation—partnering with biopharmaceutical companies to simplify trial execution and enhance the patient experience. With a collaborative culture, cutting-edge digital solutions, and a focus on real-world impact, Signant is where your work drives meaningful change in global healthcare.
About the Role
We are seeking an experienced Talent Business Partner (TBP) to serve as a strategic HR partner for our teams across Chile and Mexico. You will support multiple functions and provide dedicated local country-based support, while also partnering with our operations organizations and other functions as needed globally.
This role will operate within a matrixed global HR structure as a strategic partner and change agent. You'll build strong relationships with business leaders, employees, other TBPs, and HR Centers of Excellence to implement integrated talent solutions that drive business success.
What You'll Do
Strategic Business Partnering
- Provide dedicated local HR support for teams in Chile and Mexico and partner with leadership teams globally to align people strategies with business objectives
- Support organizational design, workforce planning, and team effectiveness initiatives
- Drive strategic people initiatives that enable business growth
Employee Relations & Talent Advisory
- Partner with specialist HR teams to deliver talent programs across compensation, rewards, learning & development, and more
- Serve as a trusted advisor on performance management, talent development, organizational change, and succession planning
- Address and resolve complex employee relations matters through thorough investigations, appropriate documentation, and sensitivity, escalating when necessary in collaboration with Legal and Employee Relations teams
- Oversee employment termination processes in both countries, ensuring accurate calculations and compliance with local labor codes
Compliance & Legal Support
- Maintain and update internal workplace regulations in accordance with local laws in Chile
- Partner with workplace safety and social security authorities in both countries
- Coordinate labor inspections and respond to inquiries from labor authorities
Compensation, Benefits & Total Rewards
- Complete payroll processing by ensuring accuracy of employee information and resolving payroll-related inquiries.
- Ensure mandatory social security programs and ensure compliance with bonus, profit-sharing, and benefit requirements for Chile
- Oversee supplementary benefits programs and allowances.
- Advise on local work regulations including workweek standards, overtime, leave entitlements, and parental leave policies
Communication, Engagement & Analytics
- Drive effective communication and change management across employee lifecycle initiatives
- Provide HR metrics, analytics, and insights to guide talent-related decision making
- Conduct and analyze exit interviews to inform retention strategies
- Collaborate with HR Centers of Excellence and regional TBPs to share feedback, support policy alignment, and localize global programs
- Promote a culture of accountability and continuous improvement
What You Bring (Required):
- Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience)
- Strong knowledge of Chilean Labor Law, including compliance practices
- Professional fluency in Spanish and English (required for regional and global collaboration)
- 5+ years of progressive HR experience including employee relations, talent management, and business partnering
- Experience managing HR operations in Chile including but not limited to benefits administration, statutory bonuses/profit-sharing, labor relations, and regulatory compliance
- Demonstrated ability to influence, coach, and partner with leaders at all levels in a matrixed environment
- Analytical mindset with experience leveraging HR data to support strategic recommendations
- Payroll processing experience
Preferred Qualifications
HR experience in Mexico preferred, experience in other Latin American countries and global HR experience a plus
What Makes You Successful
This role is grounded in our HR service delivery model, which directly reflects our core value: Count on Me — taking ownership of our internal customers' success, solving their most important needs, and delivering on our commitments.
Our Commitment to You:
- We partner for success: We help team members be successful. When they're successful, we're successful
- We solve, not just support: We proactively identify and address business needs, delivering the right talent at the right time
- We take accountability: We work together to deliver consistently — and when we fall short, we own it
- We measure what matters: We utilize data to identify priorities and continuously measure our impact
What We Expect You to Create:
You inspire trust: Our business leaders trust and value your partnership
You simplify the complex: You make it easy for our teams to navigate HR needs
You set the bar: You're seen as part of the best HR team they've ever worked with
This role is not just about processes — it's about outcomes and impact. As a TBP, you will be a trusted advisor, driving talent strategies, influencing leaders, and shaping an exceptional employee experience.
At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.