About this role
Summary:
We are looking for an Admin / Guest Experience Executive to manage guest communications, owner updates, and administrative tasks. Acts as the first point of contact for guests and supports operational workflows.
Key Responsibilities:
Respond to guest inquiries and bookings via PMS (Hostaway).
Coordinate check-in/check-out schedules with the Operations Manager.
Monitor guest reviews and escalate complaints to the Operations Manager.
Update management on unit statuses and guest feedback.
Assist with reports on occupancy, revenue, and maintenance alerts.
Support inventory tracking of consumables and amenities.
Ensure smooth communication between operations, cleaning teams, and management.
Maintain all books, reports, folders, and files related to company operations.
Requirements
Qualifications & Skills:
Experience in hospitality or customer service.
Proficiency with PMS (Hostaway) and office tools.
Excellent communication and interpersonal skills.
Organized, detail-oriented, and proactive.
Flexible and available for all-round hospitality tasks.
Other facts
About Careers International
Brief Introduction about Careers International:
Careers International is an International Recruitment Company on a mission to mobilize human resource for global workplace. Over the past 30+ years, we have demonstrated to our partners (clients) how an efficient outsourced recruitment model can significantly enhance the productivity besides reducing their payroll costs.
We are licensed recruitment agency from India, approved by Ministry of External Affairs, Govt of India Lic No: B-0533/KAR/PER/1000+/5/8603/2009 and also provide work force services from Nepal & Sri Lanka
With multiple branches and experienced professional recruiters we are specialized in volume recruitment and provide end -to-end recruitment services to our clients for their large project.
Careers International offers a comprehensive global service designed to specifically address our Client's requirements. We recruit all levels of seniority for engineering, technical, project management and essential support personnel (skilled workers) based remotely on site or in a corporate environment.
What you'll do
- The Admin / Guest Experience Executive will manage guest communications and administrative tasks while acting as the first point of contact for guests. They will also support operational workflows and coordinate with the Operations Manager.
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