Summary
Location
Wisconsin Rapids
Salary
$0k - $0k
Type
full-time
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About this role
We Energies, a subsidiary of WEC Energy Group, is seeking a Customer Service Representative in our Wisconsin Rapids, Wisconsin location. This position is represented by We Energies L2150 Union.
Job Summary
Provide outstanding customer service while responding to internal and external customer inquiries, questions, and problems. Provide clerical support and perform administrative duties for several work groups. The primary purpose of this job is to accurately enter/maintain office and construction records, aid Call Center and Dispatch personnel with customer situations, and complete all tasks necessary to keep operations of office running smoothly.
Job Responsibilities
The Customer Service Representative performs the following duties:
- Provide outstanding customer service while responding to internal and external customer inquiries, questions, and problems
- Provide clerical support and perform administrative duties for several work groups
- Accurately enter/maintain office and construction records
- Aid Call Center and Dispatch personnel with customer situations
- Complete all tasks necessary to keep operations of office running smoothly
Minimum Qualifications
- Excellent oral and written communication skills. Strong problem-solving skills and basic math skills. Be able to work with a high degree of accuracy and without direct supervision. Able to work flexible hours and locations. PC and word processing skills
- Must have a valid driver's license and meet the company's requirement for driving
- For positions in some locations, applicants must comply with DOT Part 199 Pipeline drug and alcohol testing requirements
Testing Requirements
Basic Clerical Aptitude test (BCAB): Ability to classify information according to preset rules; spelling and grammar; basic mathematics; filing and sorting information. Suggested Preparation: Review of basic arithmetic skills such as addition, subtraction, multiplication, division, percentages; review rules of grammar, spelling, punctuation; and alphabetizing or putting items in order.
End Date: 01/30/2026
Minimum Posting Range: $21.58
Maximum Posting Range: $36.02
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements
Other facts
About Career finder
Michigan Gas Utilities (MGU) is a regulated natural gas utility serving more than 183,000 southern Michigan customers in and around Grand Haven, Otsego, Benton Harbor, Coldwater and Monroe. The company is a subsidiary of WEC Energy Group (NYSE: WEC).
We’re committed to delivering world-class reliability and the very best customer care – anywhere. Our customers are at the heart of our business, and we work every day to help grow and support the communities we serve.
Interested in a career at MGU? Check out current opportunities at our parent company website: www.wecenergygroup.com/careers
What you'll do
- The Customer Service Representative provides outstanding customer service while responding to inquiries and problems from both internal and external customers. They also perform clerical support and administrative duties to ensure smooth office operations.
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