Warehouse Assistant

Job Title: Warehouse Assistant
Location: Nairobi
Department: Warehousing 

MAIN PURPOSE OF THE JOB
• Products coming in and out of the branch
• All transfers of products from the Central Warehouse to the Branch with all immediate delivery with all products that need to be sent to repairs
• Operating behind the scene at stores to unpack, inspect and stock merchandise of all kinds

KEY RELATIONSHIPS
• Internally: Warehouse Manager, Branch Manager/Branch Accountant, HR, Finance, Clerks, Sales Executives, Drivers, IT Personnel, Customer Service, Warehouse personnel.
• Externally: Clients, Suppliers

The job holder reports to:  The Warehouse Manager
No: of subordinates: Warehouse personnel, drivers

KEY RESULTS AREAS
                             
PRINCIPAL ACCOUNTABILITIES
• Records and maintains inventory of all products in the warehouse
• Is responsible for the basic security at the warehouse – product and premises
• Is careful to use the equipment entrusted to him with utmost care and for proper use.
• Maintains a daily log of all duties entrusted to him.
• Recording damage, loss, or surplus of goods and materials stored in the warehouse and reporting the same to the supervising authorities
• Ensure that company policies, health and safety regulations are followed.
• Keeping records of all documentation relating to the dispatch and receipt of goods
• Communicate & Implement change as directed.
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results.
• Carries out regular stock takes for equipment in their area of operation.
• Should be able to establish, maintain and promote high standards of customer service.
• Ensure supervision of all staff under your direct or indirect control.
• Ensure the daily targets of tasks given are accomplished within the set time.
• Ensure all resources are utilized efficiently.
• Ensure efficient coordination of operations in the warehouse.
• Assist the supervisor in proper planning and coordination of labour force
• Coordinate deliveries with carriers to ensure KPIs are achieved.
• Contributes to team effort by accomplishing related results as needed.
• Assist to operate powered industrial forklift to transport inventory, unload incoming stock and load orders.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors & also Keep records on the use and/or damage of stock or stock handling equipment.
• Follows standard operating procedures.
• Transact inventory movements using inventory control system.
• Monitors equipment or processes and reports problems to supervisor.
• Keeps area safe, clean and organized.
• Unload items to be stocked in warehouses and or storage yards.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Package and stock finished goods items.
• Interface with Customer Service, Technical Service and delivery personnel.
• Assist to carry out the duties for the Warehouse Supervisor in their absence (holiday / off duty)
• Carry out other duties as required by the management

Requirements

PERSON SPECIFICATIONS
Qualifications, Skills  & Knowledge

The job holder should ideally possess:
• Bachelor in Supply Chain/ Logistics, Business Management
• Proficiency in Microsoft Suite (Word, Excel)
• Good communication and interpersonal skills
• 1-3 years of relevant warehouse experience

Skills
1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
2. Knowledge of general business computer software and aptitude to learn new software applications.
3. Proficiency in Microsoft Office (Word, Excel, Outlook).
4. Ability to meet physical requirements including: a variety of standing, sitting and walking throughout the day; repeated twisting at the torso while lifting and pulling inventory from shelves; regular and occasional lifting, occasional climbing of ladders; usage of pallet jacks