Integrated Engineer
full-time•Philadelphia
About this role
Role Summary
Care-Lync is seeking a hands-on software engineer to help design, build, and maintain assistive AI and automation solutions that support Support Coordination operations. This role focuses on documentation quality, compliance visibility, workflow efficiency, and system integrations-not autonomous decision-making.
This is a foundational engineering role working under defined technical and compliance guardrails in a regulated, person-centered environment.
Key Responsibilities
AI & Automation (Assistive, Human-in-the-Loop)
Design and implement AI-assisted workflows (e.g., documentation review, gap flagging, knowledge retrieval).
Integrate LLM-based tools in a controlled, compliant manner (flagging, summarization, classification).
Ensure AI systems support staff judgment and never replace clinical or service decisions.
Implement confidence thresholds, audit trails, and supervisor review paths.
Systems Integration & Engineering
Build and maintain integrations between:
CRM platforms (e.g., Knack)
Microsoft 365 / Azure services
Third-party APIs and internal systems
Develop and maintain REST APIs and backend services.
Support CI/CD pipelines and DevOps best practices (Azure DevOps).
Data, Security & Compliance
Handle PHI in accordance with HIPAA and internal governance standards.
Ensure AI vendors and services meet HIPAA / BAA requirements.
Implement data minimization, logging, and monitoring strategies.
Participate in risk assessments and documentation for AI-enabled workflows.
Collaboration & Communication
Work closely with IT leadership, operations, and supervisors to translate business needs into technical solutions.
Clearly explain AI system behavior and limitations to non-technical stakeholders.
Participate in roadmap planning and iterative delivery.
Other facts
Tech stack
AI,Automation,Systems Integration,Engineering,Compliance,Documentation,Data Security,HIPAA,REST APIs,DevOps,Collaboration,Communication,Workflow Efficiency,Technical Solutions,Risk Assessments,Knowledge Retrieval
About Care Lync
Care Lync is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual Disabilities, Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who are enrolled in the Department of Human Services, Medicaid Waiver Programs. Our Service Coordinators work with adults enrolled in the Office of Long Term Living Medicaid Waiver program, to navigate through, understand and secure the services they need in order to live independently.
Team size: 201-500 employees
Website: http://www.care-lync.com
LinkedIn: Visit
Industry: Individual and Family Services
Founding Year: 2016
What you'll do
- The Integrated Engineer will design and implement AI-assisted workflows and maintain integrations between various systems. They will ensure compliance with regulations and support staff judgment in clinical decisions.
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Frequently Asked Questions
What does a Integrated Engineer do at Care Lync?
As a Integrated Engineer at Care Lync, you will: the Integrated Engineer will design and implement AI-assisted workflows and maintain integrations between various systems. They will ensure compliance with regulations and support staff judgment in clinical decisions..
Why join Care Lync as a Integrated Engineer?
Care Lync is a leading Individual and Family Services company.
Is the Integrated Engineer position at Care Lync remote?
The Integrated Engineer position at Care Lync is based in Philadelphia, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Integrated Engineer position at Care Lync?
You can apply for the Integrated Engineer position at Care Lync directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Care Lync on their website.