Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

Scheduled Weekly Hours:

Position Overview

VERSION:1

JOB TITLE:Radiology Support Supervisor

COST CENTER:000000

JOB CODE:15106

FLSA Exemption Status:Non-Exempt

Telecommuting Eligible:No

SUMMARY (Basic Purpose of the Job)

MINIMUM REQUIREMENTS

Education:High school diploma or GED.

Experience:Two years previous related experience required. Previous experience in a medical related field with medical terminology and human anatomy coursework, preferred. Previous supervisory experience preferred.

Other Credentials:AHA BLS. Non-Licensed must obtain before end of orientation period

Knowledge and Skills:Excellent verbal and written communication skills. Strong organization skills. Strong customer service skills. Intermediate computer skills.

Special Training:

Mental, Behavioral and Emotional Abilities:Possesses ability to proficiently function in a fast-paced patient-focused department.

Usual Work Day:8 Hours  

Reporting Relationships

Does this position formally supervise employees? Yes

If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

ESSENTIAL FUNCTIONS

• Supervises all radiology support clerks at both campuses and all other areas of radiology. Assists in the hiring and training of new and existing staff. Completes competencies and evaluations per Capital Health policies. Maintains daily work schedules. Processes payroll in a timely fashion.
• Maintains daily schedule and trains staff on new IT systems. Oversees ordering processes and their acquisitions.
• Executes prompt retrieval of radiology reports for review by authorized individuals, inclusive of faxing reports. Helps facilitate multi-study patients between modalities. Ensures unit is appropriately stocked with the necessary forms and supplies.
• Serves as a contact for visitors and callers. Greets and announces visitors and notifies appropriate staff member. Facilitates the movement of patients into and out of the department. Coordinates with patient transport as needed.
• Answers and screens telephone calls and takes accurate messages. Responds to inquiries from callers and visitors or refers to department staff.
• Accesses PACS and accurately identifies patients studies. Prints images, or burns CDRs from PACS on a timely basis. Copies records and other information as needed. Sorts and distributes department mail as it arrives.
• Interacts appropriately with customers via telephone and in person to gather and obtain appropriate information relating to exam including insurance information, referrals, and prescriptions.
• Orders imaging examinations per physician orders on a timely basis. Ensures accurate documentation of exam information. Ensures proper physician information entered.
• Assists manager with identifying department goals and supports the culture of the organization. Supports department performance improvement initiatives.
• Adheres to Radiology attendance policy as well as interdepartmental policies and procedures.
• Attends meetings and gives status reports of all department activity to manager.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequent physical demands include: Sitting , Standing , Walking

Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear

Continuous physical demands include:

Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 10 lbs.

Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Moderate Hearing

Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter
 

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.