About this role
Facility
Cape Fear Valley Medical CenterLocation
Fayetteville, North CarolinaDepartment
Main Operating RoomJob Family
Nursing SupportWork Shift
Weekends (United States of America)Summary
Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Greet patients upon admission by introducing themselves and welcoming patient to the unit
Introduce self to patients daily with face-to-face contact
Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
Act as receptionist and greets hospital staff and visitors
Initiate, receive, and deliver telephone messages related to unit activities
Maintain patients’ charts on assigned units
Order and maintain adequate supply levels on unit
Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
Files telemetry strips in a timely manner in the location predetermined by the floor
Set up assignments in Responder system, answers call lights, and sets services as necessary
Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
High school diploma or equivalent required
Completion of medical terminology course preferred
Work Experience:
1 year Medical Assistant or Nursing Assistant experience preferred
Knowledge, Skills, and Abilities Required:
Ability to read, write and speak English
Physical Requirements:
Ability to work at computer/monitor for long periods
Ability to remain calm under emergency situations
Sits for prolonged periods
Ability to communicate verbally
Auditory and visual acuity to accurately perform job functions
Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Other facts
About Cape Fear Valley Health
Cape Fear Valley Health is a 988-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with 7,500 employees and 1,000+ physicians, it includes Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Health Pavilion North, Health Pavilion Hoke and Harnett Health.
Cape Fear Valley has been nationally recognized by:
Healthgrades as a Top 100 Hospital for Cardiac Care and Coronary Intervention
IBM Watson as a Top 50 Cardiovascular Hospital
The Leapfrog Group Grade-A for Patient Safety
North Carolina-Designated Level Three Trauma Designation
The Joint Commission: Disease Specific Certification in:
• Hip Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Knee Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Heart Failure
• Advanced Stroke
• AMI: Acute Myocardial Infarction
• Pneumonia (Cape Fear Valley Medical Center and Bladen County Hospital)
• Advanced Perinatal Care
• Sepsis (Cape Fear Valley Medical Center and Bladen County Hospital)
• Wound Care (Highsmith-Rainey Specialty Hospital)
• Chest Pain (Hoke Hospital)
• Acute Stroke Ready (Hoke Hospital)
American College of Cardiology: Chest Pain Center Accreditation
American College of Surgeons National Accreditation Program for Bariatric Surgery: Comprehensive Center
American College of Surgeons Commission on Cancer: Cancer Center Accreditation
American College of Surgeons National Accreditation Program for Breast Centers: Breast Care Center Accreditation
Commission on Accreditation of Ambulance Services: EMS
What you'll do
- The Unit Secretary provides clerical services to maximize the functioning of the surgical services unit and greets patients upon admission. They also maintain patient charts, answer calls, and manage supply levels.
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