Facility
Diabetes and Endocrine CenterLocation
Fayetteville, North CarolinaDepartment
Diabetes and Endocrine CenterJob Family
Nursing SupportWork Shift
Days (United States of America)Summary
Supports administrative and clinical requirements of physicians and other licensed medical staff. Assists in obtaining patient vital signs, updates patient’s charts, compiles related statistical data and policy/procedure/practice, regulatory requirements, and JCAHO standards. Responsible for administering care to clinic patients (adult patients, including the older adult through geriatric and pediatric patients, from newborn through adolescence) under the supervision of the physician and other licensed medical staff.The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Maintains patients’ rights, confidentiality, dignity, and well-being
Effectively communicates with all customers, staff, and providers in-person and via phone, including greeting, identifying self by name and role, & returning calls in a timely manner
Recognizes life-threatening situations, responds, and activates emergency services
Accurately identifies patients
Maintains an accurate, relevant record of patient care and patient contact per visit and per telephone
Collects and processes all point of care, lab, and pathology samples
Performs quality and safety checks on all waived testing equipment and supplies
Performs patient education under the direction of the Provider
Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the LIP
Chaperones, sets up for, and assists providers in procedures and examinations as needed
Properly handles and prepares reusable instruments for return to Central Sterile Processing for sterilization
Disposes of biohazard and pharmaceutical waste per OSHA guidelines a
Maintains a clean patient care environment by following Infection Prevention Standards for between patient cleaning and terminal cleaning
Maintains all patient care equipment by cleaning said equipment per Infection Prevention Standards and removing and reporting any equipment not functioning correctly via work order
Ensures appropriate supply stock and instrument supplies in designated areas
Assists in annual inventory of supplies, instruments, and equipment in clinic
Other duties as assigned
Performs front desk reception to include greeting patients and scheduling appointments
Assists clerk/receptionist with ICD and CPT coding, input to computer for billing, insurance, and QA purposes
Coordinates and communicates with outside healthcare partners such as home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider directed patient plan of care
Monitors Epic In Basket and responds to all messages in an appropriate time frame
Performs components of well visits or physicals as directed by the provider
Performs scheduled nursing visits as directed by the provider
Completes all required documentation for each patient visit prior to provider beginning visit
Performs High Level Disinfection according to CFVH policy and manufacturer’s instructions
Floats to other clinics as assigned
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
High school graduate or equivalent required
Graduation of an accredited Medical Assistant program with successful completion of a nationally recognized certification exam.
1 year outpatient clinical experience preferred
Successful completion of Cape Fear Valley Health System requirements within one (1) month of employment:
Medication administration examination for Certified Medical Assistants Waived testing competencies AED (Automated External Defibrillator) class and examination Phlebotomy class and examination
Must be able to see, hear, read and have manual ability to use office and clinical equipment
Must be able to move throughout all departments of the Medical Center and effectively communicate to patients, family members, personnel, and physicians
Position involves standing, walking, bending, and lifting
Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
Required Licenses and Certifications
BLS - American Heart AssociationCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Cape Fear Valley Health is a 988-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with 7,500 employees and 1,000+ physicians, it includes Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Health Pavilion North, Health Pavilion Hoke and Harnett Health.
Cape Fear Valley has been nationally recognized by:
Healthgrades as a Top 100 Hospital for Cardiac Care and Coronary Intervention
IBM Watson as a Top 50 Cardiovascular Hospital
The Leapfrog Group Grade-A for Patient Safety
North Carolina-Designated Level Three Trauma Designation
The Joint Commission: Disease Specific Certification in:
• Hip Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Knee Replacement Surgery (Cape Fear Valley Medical Center and Hoke Hospital)
• Heart Failure
• Advanced Stroke
• AMI: Acute Myocardial Infarction
• Pneumonia (Cape Fear Valley Medical Center and Bladen County Hospital)
• Advanced Perinatal Care
• Sepsis (Cape Fear Valley Medical Center and Bladen County Hospital)
• Wound Care (Highsmith-Rainey Specialty Hospital)
• Chest Pain (Hoke Hospital)
• Acute Stroke Ready (Hoke Hospital)
American College of Cardiology: Chest Pain Center Accreditation
American College of Surgeons National Accreditation Program for Bariatric Surgery: Comprehensive Center
American College of Surgeons Commission on Cancer: Cancer Center Accreditation
American College of Surgeons National Accreditation Program for Breast Centers: Breast Care Center Accreditation
Commission on Accreditation of Ambulance Services: EMS
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