About this role
Location: Bengaluru
Experience:5+ Years
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Job Description
Location: Bengaluru, India
Experience: 5–8 Years
Employment Type: Full-Time
- Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities.
- Conduct journey mapping exercises to understand user needs, pain points, and motivations across touchpoints.
- Facilitate design thinking workshops to align stakeholders around user problems and co-create innovative solutions.
- Translate insights into strategic design recommendations, wireframes, prototypes, and high-fidelity UI designs.
- Collaborate closely with product managers, developers, and business teams to ensure design solutions are feasible and aligned with business goals.
- Advocate for the user throughout the product development lifecycle, ensuring accessibility, usability, and delight.
- Present design concepts and rationale effectively to diverse audiences, incorporating feedback iteratively.
- 7+ years of experience in UX/UI design, with a strong portfolio showcasing end-to-end design work.
- Proven expertise in UX research, journey mapping, and experience strategy.
- Proficiency in design tools such as Figma.
- Strong understanding of user-centric design principles, interaction design, and visual design.
- Gather and assess experience requirements for new or enhanced products.
- Practice reusability by leveraging or expanding the design system and platform capabilities.
- Excellent communication and facilitation skills; ability to lead workshops and align cross-functional teams.
- Experience working in agile environments and collaborating with product and engineering teams.
- Familiarity with analytics tools (e.g., Adobe Analytics, Quantum Metrics) to derive actionable insights.
- Experience in financial services, enterprise platforms, or complex web applications.
- Bachelors degree (preferred emphasis on Service Design, Experience Architecture, or Information Architecture) or equivalent experience.
- Knowledge of accessibility standards and inclusive design practices.
- Certification in Design Thinking or UX Research is a plus.
Other facts
About Capco
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
What you'll do
- Lead UX discovery efforts by analyzing user behavior and research data to identify design opportunities. Collaborate closely with product managers and developers to ensure design solutions are feasible and aligned with business goals.
Ready to join Capco?
Take the next step in your career journey