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Housekeeping Manager
full-timeCape Town

Summary

Location

Cape Town

Type

full-time

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About this role

We are looking for someone with talent, a sense of humour and a sparkling personality!


Experience & Requirements:


  • Relevant hospitality qualification;
  • At least 1 year experience in a hotel environment;
  • Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language;
  • Minimum RequirementsStrong attention to detailReliable, punctual, and professional
  • Physically able to perform cleaning duties
  • Previous experience in hospitality, housekeeping, or short-stay accommodation (preferred but not essential)


Key Competencies

  • Time management and efficiency
  • Ability to work under pressure during peak check-out/check-in periods
  • Positive, service-oriented attitude
  • High standard of cleanliness and presentation


Critical Competencies for Success


This describes you: 


  • Enthusiastic;
  • Customer-orientated;
  • Hard working;
  • Responsible;
  • Born motivator and leader.


Do’er: 
Credibility is earned at CampusKey through execution and getting things done.  You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.


Collaborator: 
There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input.  You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!


Core Responsibilities

 

    1. Short-Stay Room Cleaning & Turnaround
      Clean and prepare short-stay rooms in line with CampusKey standards
      Complete departure cleans, same-day turnarounds, and deep cleans as scheduled
      Ensure rooms are ready within required turnaround times

    2.  Quality & Presentation
      Ensure all rooms are spotless, hygienic, and correctly set up for incoming guests
      Replace linen, towels, and amenities as required
      Identify and report any damage, maintenance issues, or missing items immediately

    3.  Linen & Stock Handling
      Collect and deliver used linen to the laundry area
      Collect clean linen and ensure correct placement and presentation
      Minimise linen loss or damage through correct handling

    4. Operational Support
      Follow daily room schedules and priorities issued by the Housekeeping Manager
      Assist with bulk deep-cleaning or reinstatement activities when required
      Support housekeeping and laundry teams during peak operational periods

    5. Health, Safety & Compliance
      Adhere to CampusKey hygiene, health & safety, and access control policies
      Use cleaning chemicals and equipment correctly and safely
      Maintain professional conduct within occupied buildings

    6. Communication & Teamwork
      Communicate room status updates to the Housekeeping Manager or designated channel
      Escalate cleaning or access challenges promptly
      Work collaboratively with laundry, facilities, and front-of-house teams


    What do we offer you?


    • An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe;
    • The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry;
    • Access to our facilities including gym and regular cool events;


     

    Are you in?


    Great! Send us your resume and a short cover letter telling us why you were made for this role!



    Location

    Cape Town, Western Cape


    Department

    Community


    Employment Type

    Full-Time


    Minimum Experience

    Entry-level


    Other facts

    Tech stack
    Attention To Detail,Communication Skills,Time Management,Efficiency,Service-Oriented Attitude,Organizational Skills,Multitasking,Teamwork,Health And Safety Compliance,Cleaning Skills,Problem Solving,Leadership,Customer Orientation,Reliability,Punctuality,Professionalism

    About CampusKey

    CampusKey’s vision is to be the leading provider of secure student accommodation in South Africa with properties in prime locations and a staff culture that uniquely ‘gets’ the student lifestyle. CampusKey focuses on dedicated, personalized management and is committed to providing our students with an excellent service. And best of all, we’re just getting started, and our journey is getting increasingly exciting as we grow and expand our CampusKey footprint. Our current portfolio includes six locations at Bloemfontein, Cape Town, Port Elizabeth, Potchefstroom, Pretoria, ​and Stellenbosch.

    Team size: 51-200 employees
    LinkedIn: Visit
    Industry: Hospitality
    Founding Year: 2012

    What you'll do

    • The Housekeeping Manager is responsible for cleaning and preparing short-stay rooms according to company standards, ensuring they are ready for incoming guests. They will also manage quality and presentation, handle linen and stock, and support operational needs during peak periods.

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    Frequently Asked Questions

    What does a Housekeeping Manager do at CampusKey?

    As a Housekeeping Manager at CampusKey, you will: the Housekeeping Manager is responsible for cleaning and preparing short-stay rooms according to company standards, ensuring they are ready for incoming guests. They will also manage quality and presentation, handle linen and stock, and support operational needs during peak periods..

    Why join CampusKey as a Housekeeping Manager?

    CampusKey is a leading Hospitality company.

    Is the Housekeeping Manager position at CampusKey remote?

    The Housekeeping Manager position at CampusKey is based in Cape Town, Western Cape, South Africa. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Housekeeping Manager position at CampusKey?

    You can apply for the Housekeeping Manager position at CampusKey directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about CampusKey on their website.