About this role
Camping World is seeking a Parts Associate for our growing team.
The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Parts Associate is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.
What You’ll Do:
Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary
What You’ll Need to Have for the Role:
High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Knowledge of Service Department procedures and policies is preferred
A valid driver's license may be required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
Pay Range:
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Other facts
About Camping World Holdings, Inc.
Since 1966, Camping World has proudly offered specialized products and accessories, expert advice and professional service to recreational vehicle owners and campers. We've grown from a single store in Bowling Green, Kentucky to the nation's largest retailer of RVs, RV accessories and RV-related services. With over 130 SuperCenters nationwide, a full-service call center and comprehensive website featuring thousands of quality products for RVs, camping, towing and outdoor living, Camping World is the premier one-stop-shop for everything RV.
Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it.
What you'll do
- The Parts Associate interacts with customers to identify their product needs and provides price estimates for installations. They also maintain logs, schedule appointments, and ensure customer satisfaction.
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