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Intake Coordinator
full-time•Long Beach
About this role
Overview
We are seeking a compassionate, capable, and caring Full-Time Intake Coordinator to join our team at our corporate office in Long Beach. The Intake Coordinator will play a key role in the conversion of new referrals, guiding clients through the onboarding process, and building strong, ongoing relationships with a variety of referral sources to ensure a smooth and supportive intake experience.
Available: Monday-Friday
This is not a remote position
Responsibilities
1. Conversion of New referrals
- Achieve referral conversion according to department standards
- Timely outreach based on company guidelines
- Maintain up-to-date client status to share with referral sources
- Partner with referral sources to obtain updated client information
2. Effective Client Onboarding
- Educate clients on services for successful transition to care
- Document activities as directed
- Share information with staffing to have a successful caregiver match
3. Relationship Building
- Reply to referral emails in a timely manner
- Update referral sources on status of client/family outreach
- Maintain referral source portals with up-to-date information
Qualifications
Qualifications:
- Preferred bachelor’s degree
- Effective verbal and written communication
- Ability to handle a fast-paced environment
- Capable of handling a high volume of calls
- Fluency in both English and Spanish preferred
Job Requirements
- 18+ years old
- US work authorization
- High school diploma or equivalent
- Ability to pass a background check and reference check
- Valid Drivers License and reliable transportation
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted Min Pay Rate
USD $23.50/Hr.Posted Max Pay Rate
What you'll do
- The Intake Coordinator will convert new referrals and guide clients through the onboarding process. They will also build strong relationships with referral sources to ensure a smooth intake experience.
About Cambrian Homecare, Inc.
Cambrian Homecare is recognized as a caring and capable employer, always working to improve services and systems to assist caregivers and clients. From its inception in 1996, Cambrian Homecare provides customized, flexible, non-medical homecare to seniors and children/adults with developmental/intellectual disabilities across 6 Southern California Counties, 4 Northern California Counties, Dallas County in Texas, and Maricopa County in Arizona.
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Frequently Asked Questions
What does a Intake Coordinator do at Cambrian Homecare, Inc.?
As a Intake Coordinator at Cambrian Homecare, Inc., you will: the Intake Coordinator will convert new referrals and guide clients through the onboarding process. They will also build strong relationships with referral sources to ensure a smooth intake experience..
Is the Intake Coordinator position at Cambrian Homecare, Inc. remote?
The Intake Coordinator position at Cambrian Homecare, Inc. is based in Long Beach, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Intake Coordinator position at Cambrian Homecare, Inc.?
You can apply for the Intake Coordinator position at Cambrian Homecare, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.