JOB SUMMARY

Responsible for all sales with the assigned shop.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Associates must maintain accurate money handling and proficiency on the cash register

• Maintain end-of-shift paperwork and closing procedures

• Meet all sales goals as directed

• Participate in our physical inventories

• Unpack incoming freight as soon as possible, counting and checking against the packing slip

• Responsible for cleanliness of respective shop

• Demonstrate excellent salesmanship while maintaining a warm and friendly atmosphere

• Adhere to Payment Card Industry Data Security Standards (PCI Compliance)

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned 

WHAT YOU WILL NEED

• Excellent communications skills
• Ability to perform basic math
• Skill in establishing and maintaining effective working relationships with staff
• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

• Work is performed in areas, which may be unusually hot, cold, noisy, smoky, dusty, dimly lit or illuminated

• Work may entail use of computer equipment, copy machine, calculator, clothes steamer, use of vacuum cleaner, telephone and cash register

• Constant contact with team members and customers

• Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Seldom pushing/pulling and lifting/carrying 25 lbs. or less, constant firm/strong repetitive grasping with both hands

• Occasional bending over and reaching overhead from floor level to 6ft climbing of ladder; climbing of step stool and walking around store

• Ability to stand for long periods of time, kneeling, squatting, crouching

• Normal vision range and absence of color blindness

• Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, reading and math skills, follow instructions, and use independent judgment 

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.