WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose,

providing people with possibilities and places to have fun. Our Mission, Vision & Values

represent a unifying and inspiring way forward, and all Team Members are expected to

uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Develops and supervises the scheduling of housekeeping team members

• Issue work assignments at the start of each shift

• Oversee the completion of daily assignments

• Ensure the safe handling of cleaning products

• Coach and counsel team members

• Collect keys at the end of the shift 

• Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment

• Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures

• Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately

• Other duties as assigned

WHAT YOU WILL NEED

• Ability to understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures
• Good organizational skills
• Strong verbal and written communication skills

• Ability to read, write, and communicate verbally in English and Spanish

• Ability to operate office and housekeeping equipment
• Perform under pressure in an interruptive environment
• High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

• Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated

• Work entails use of solvents/oils, electrical devices, and computer equipment

• May encounter fumes/odors and dirt/dust

• Work is done in high places and occasionally on slippery surfaces

• Constant awareness is required of surrounding areas to ensure safety of employees and guests

• Constant contact with co-workers and guests

• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Frequent standing, walking, bending over; repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors

• Occasional reaching overhead, crouching, kneeling, crawling, climbing and balancing 

• Seldom requires sitting, pushing/pulling over 100 lbs., lifting/carrying up to 25 lbs.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.