ESSENTIAL JOB FUNCTIONS:

• Coordinates and schedules all internal training for the property.

• Administers reports and projects required for each department.

• Collects/tracks/records guest comments from the Medallia platform.

• Receives and handles vendors’ inquiries.

• Receives incoming calls and determines nature of business and forwards them to the appropriate parties.

• Collaborates with food and beverage team on menu creation and distribution.

• Assists in preparation of annual capital budget.

• Prepares and maintains purchase requisitions for ordering and capital expenses.

• Attends department meetings, records meeting notes and provides post meeting summaries to appropriate parties.

• Works directly with Human Resources to provide support for all new hire onboarding and communication.

ADDITIONAL JOB DUTIES:

• Performs other duties as assigned.

EDUCATION and/or EXPERIENCE: 

• High school education and 2 years of administrative experience or equivalent combination of education and experience preferred. 
• 2 years of food and beverage experience a plus but not required
• Must have proven skills in Microsoft Word, Excel and Outlook.

 QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

• Must have proven customer service skills and be able to keep records in English. 

• Must be able to get along with co-workers and work as a team. 

• Must present a well-groomed appearance

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Communicate in a positive and friendly manner.
• Must have strong computer and typing skills.

 PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work indoors and outdoors and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with secondhand smoke.

• Must be able to maneuver to all areas of the casino.

1. Must be able to work at a fast pace and in stressful situations. 
2. Must be able to read, write, speak and understand English with a high proficiency. 
3. While performing this position, incumbent must be able to facilitate in a normal administrative environment.
4. Must be able to lift up to 20 pounds and carry up to 10 pounds. 
5. Must be able to push and pull up to 50 pounds.
6. Must be able to bend, reach, kneel, twist and grip items while working at an assigned area.
7. Must be able to work at a fast pace and in stressful situations. 
8. Must be able to respond to visual and aural cues. 

DISCLAIMER: 
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. 

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).