WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and
places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are
expected to uphold them.
· Our Mission: “Create the Extraordinary”
· Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we
create it with excellence.”
· Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing
economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions
to the communities we operate in.
HOW YOU WILL CREATE THE EXTRAORDINARY
· Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff.
· Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest.
· Accurately inputs all orders into the POS terminal.
· Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
· Make drinks to order in accordance with established recipes and time guidelines.
· Deliver products to customers in a timely manner.
· Maintain high levels of customer service at all times.
· Thanks, guests, for their patronage.
· Maintain appropriate level of stock items in area.
· Assist in maintaining display cases and pastry par levels.
· Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
· Assist all co-workers as needed. Assist Management in getting food products to customers.
· Assist in training new Fountain Counter Person and new Management staff during their training period.
· Responsible for periodic cleaning tasks assigned by Management.
· Attend mandatory meetings and training classes as assigned.
· Resolve guest complaints expeditiously and inform Management of the complaints.
· Prepare or serve menu items, such as sandwiches or salads.
· Basic food preparation and service
WHAT YOU WILL NEED
· Must have 6 months’ previous cash-handling experience.
· Work requires effective communication in English, both verbal and written form in a professional manner.
· Must present a neat and professional appearance.
· Work requires attention to detail and accuracy.
· Work requires interactions with customers, the public and co-workers.
· Work requires use of a computer and/or cash register.
ADDITIONAL REQUIREMENTS
· Must be able to stand for extended periods of time.
· Must be able to lift, pull, or push 25 lbs.
· Must be able to twist, bend, or reach with no significant boundaries.
· This position may be exposed to a smoke-filled environment.
· Nevada Health Card
· Must be 21 years of age.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of
belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family,
creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or
collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions
associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the
right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g.
emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any
employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability,
status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local
human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Owned and operated by Caesars Entertainment, Harrah’s and Harveys Lake Tahoe are located on the south shore of Lake Tahoe, North America’s largest alpine lake, central to unequaled year-round beauty and America’s largest concentration of ski resorts.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-522-4700. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
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