JOB SUMMARY

Assist in establishing and maintaining standards of procedure to ensure the quality of cleanliness in the public areas.

HOURLY RATE: $19.00

HOW YOU WILL CREATE THE EXTRAORDINARY

• Assist in the supervision and control of the public area housekeeping operation

• Train all public area personnel in the operation of all equipment and the proper use of all chemicals

• Coordinate entire operation with public area housekeeping manager

• Issue keys, beepers, and radios to porters at beginning of shift, collect same at end of end of shift

• Inspect each piece of equipment to ensure it is functioning properly and stored in the appropriate areas. If any discrepancies are found, issue work order and deliver to repair shop.

• Ensure supply closets are properly maintained

• Make hourly inspections throughout the public areas to ensure employees are performing to the best of their ability and make necessary adjustments if needed

• Periodically report to the public area manager on the quality of performance of each employee supervised

• Evaluate and appraise employee performance.  Administer praise and discipline in accordance with company policy

• Maintain daily incident and progress reports and ensure copies are given to public area housekeeping manager

• Inspect sign-in sheets for accuracy

• Ensure proper dress code is enforced

• Maintain regular, predictable attendance in accordance with department policies

• Perform related duties as assigned by public area housekeeping manager and or director of hotel operations

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned 

WHAT YOU WILL NEED

• Working knowledge of cleaning equipment and cleaning chemicals
•  Knowledge of current cleaning techniques
•  Ability to read, write and communicate verbally in English
•  Ability to establish and maintain effective working relationships with staff and fellow co-workers
•  Must be able to understand and comply with company and departmental policies and procedures
• High School diploma or equivalent 
• Bachelor’s degree in related field and/or equivalent work experience required  

ADDITIONAL REQUIREMENTS

• Requires seldom sitting, crawling, climbing and balancing on stairs or ladders, lifting/carrying from 25 to over 100 lbs

• Occasional crouching, kneeling, lifting/carrying from 11 to 25 lbs

• Frequent standing, walking, reaching overhead and bending over from floor level to 6ft

• Lifting/carrying 10lbs or less repetitive use of both hands to include light and firm/strong grasping and finger dexterity. 

• Requires normal correctable vision range

• Ability to perform simple tasks, simple reading and writing skills, clerical perception, coordination, supervising, instructing, driving, work with precision, follow instructions, influence others,  meet time requirements, memorization skills, problem solving using independent judgment and decision making skills

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.