About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires extensive knowledge of the floor care equipment as well as floor care cleaning processes, procedures and chemical usage. Deep Cleaner provides excellent customer service to employees and vendors in all situations. All duties are to be performed within the guidelines of the Horseshoe Indianapolis policies and procedures, Internal Control Standards, and Indiana Gaming Regulations. All other duties assigned by management. Note – this position will not involve any function involving casino gambling by patrons.
QUALFICATIONS
Experience in cleaning, janitorial or housekeeping preferred. May require a high school diploma or its equivalent. Familiar with a variety of the fields concepts, practices, and procedures. Strong verbal and written communication skills. Must be able to obtain an Indiana Horse Racing Commission (IHRC) License. Must possess good interpersonal skills. Be available to work various shifts, weekends and holidays.
REQUIRED PERSONAL COMPETENCIES
Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, reaching, climbing steps and sitting. Must be able to lift up to 30 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Horseshoe Indianapolis is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.
ACCESS TO GAMING FLOOR
Requires Access to the gaming floor. Horseshoe Indianapolis reserves the right to make changes to this job description whenever necessary.
Other facts
About Caesars Entertainment
Owned and operated by Caesars Entertainment, Harrah’s and Harveys Lake Tahoe are located on the south shore of Lake Tahoe, North America’s largest alpine lake, central to unequaled year-round beauty and America’s largest concentration of ski resorts.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-522-4700. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
What you'll do
- The Deep Cleaner is responsible for extensive floor care and cleaning processes while providing excellent customer service to employees and vendors. All duties must comply with Horseshoe Indianapolis policies and Indiana Gaming Regulations.
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