WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose,

providing people with possibilities and places to have fun. Our Mission, Vision & Values

represent a unifying and inspiring way forward, and all Team Members are expected to

uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy. 

HOURLY RATE: $14.00

HOW YOU WILL CREATE THE EXTRAORDINARY

• Settle all customer checks in the system accurately

• Properly complete all cash or credit transactions as necessary

• Ensure an excellent customer service atmosphere for all guests

• Assist other staff as necessary to insure pleasant guest experience

• Provide all guests with a copy of their receipt 

• Perform necessary side work and maintain a clean and orderly workspace

• Follow departmental rules to ensure safety, cleanliness, and customer satisfaction

• Always thank guests for their patronage and invite them back

• Ensure bank is returned to the Cage

• Understand and utilize Infogenisis system

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Performs other job-related duties as assigned 

WHAT YOU WILL NEED

• Ability to smile, make eye contact, and communicate easily with the public
• Ability to clearly communicate verbally and by telephone 
• Positive attitude and ability to be courteous during demanding times
• Ability to communicate in a courteous manner by telephone
• Skill in establishing and maintaining effective working relationships with staff
• The ability to read, write and speak the English language
• High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time
• Work is performed in an area which may be unusually noisy and crowded
• Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high
• Normal sense of smell, touch, sound and vision range 
• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
• Work area is subject to variable temperatures
• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may 

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.