About this role
| REPORTS TO: | SUPERVISES: |
Manager Restaurant Shift
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ESSENTIAL FUNCTIONS: | |
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. | |
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Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops, then carries items back to the dishwashing area. Refills water glasses and coffee cups upon request of the guests. May also assist waiter/waitress in carrying order to the tables. Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room. Resets tables and performs other related duties as requested by the waiter/waitress. Makes coffee when necessary. | |
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EDUCATION/SKILLS/EXPERIENCE: | |
Open. Must be neat in appearance and possess pleasant personality. Physically strong and ability to balance a service tray on shoulder. Able to understand and speak English. | |
DISCLAIMER: | |
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).” $13.00 PER HOUR | |
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
Other facts
About Caesars Entertainment
Owned and operated by Caesars Entertainment, Harrah’s and Harveys Lake Tahoe are located on the south shore of Lake Tahoe, North America’s largest alpine lake, central to unequaled year-round beauty and America’s largest concentration of ski resorts.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-522-4700. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
What you'll do
- The Assistant Service Person is responsible for providing superior customer service and maintaining the dining room's cleanliness and organization. This includes serving guests, replenishing supplies, and assisting waitstaff as needed.
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