Job DetailsJob Location: RemotePosition Type: Full TimeEducation Level: 4 Year DegreeCadmium is redefining how associations and event-driven organizations engage their members—across live events, online learning, and year-round experiences. Our platform helps organizations drive the outcomes they care about most: stronger engagement, higher retention, and smarter, data-driven decisions.

Summary:

The Quality Assurance (QA) Analyst serves as a key liaison between the Development (R&D) and Operations teams, ensuring that new and enhanced software features meet company quality standards without negatively impacting existing systems or processes. This role is responsible for executing thorough testing, identifying risks, and advocating for quality throughout the development lifecycle.

Duties and Responsibilities

Collaborate with engineering teams to develop effective test strategies, plans, and coverage for new features and enhancements.
Execute functional, regression, system, and data validation tests across applications and environments.
Review and analyze system requirements, specifications, and design documentation to identify test scenarios and risks.
Document and maintain QA test plans, test cases, testing procedures, and results.
Configure, manage, and utilize test environments and test data to support accurate and repeatable testing.
Identify, document, and track defects, working closely with development teams to troubleshoot issues and validate fixes.
Partner with cross-functional teams (Product, Development, Operations) to ensure quality expectations are understood and met.
Validate that user and business requirements are met through comprehensive testing.
Recommend, implement, and monitor preventive and corrective actions to improve product quality and reduce defects.
Support continuous improvement of QA processes, tools, and testing methodologies.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

Education and/or Experience:

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
4+ years of experience in software quality assurance, testing, inspection, or auditing.
Strong understanding of QA principles and their role within the software development lifecycle (SDLC).
Working knowledge of multiple testing methodologies, including black-box and white-box testing, as well as functional and system testing.
Familiarity with software development and process methodologies (e.g., Agile/Scrum).
Experience working with or understanding web and data technologies such as HTML/XHTML, CSS, JavaScript, and SQL.
Experience using QA tools, test management systems such as Jira, TestRail.
Ability to troubleshoot issues, analyze root causes, and communicate findings and solutions to development teams.

Certificates, Licenses, Registrations:

Certifications such as Quality Engineer, Quality Auditor, Six Sigma, or Quality Improvement are preferred but not required.

Computer Skills

Proficiency with Microsoft Office applications (Word, Excel, etc.).

Additional Skills:

Strong analytical and problem-solving abilities.
High attention to detail with quality-first mindset.
Excellent critical thinking and decision-making skills.
Ability to work efficiently under pressure and adapt to changing priorities.
Quick learner with the ability to keep pace with evolving technologies and processes.
Strong collaboration skills and ability to work effectively in a team-oriented environment.
Excellent time management skills with the ability to meet testing and release deadlines.
Clear and effective verbal and written communication skills.

Important Disclaimer Notice

            The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an individual may be required to perform.  Cadmium, LLC reserves the right to revise this job description at any time and to require staff to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

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