Summary
Location
Malaysia
Type
full-time
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About this role
C.H. Robinson is seeking a Logistics Associate to support assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. In this key position, you will be expected to handle any internal or external communication with professionalism and courtesy.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Responsibilities:
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Ensure Transportation arrangements are made for shipments by the following:
- Providing timely and professional written and verbal responses to customer requests
- Booking transportation loads in the Transportation Management System
- Monitoring team mailboxes
- Resolving simple exceptions to any pre-defined processes
- Scheduling delivery appointments with receivers
- Making any necessary changes as requested by the customer within the Transportation Management System
- Manual building and creating new Transportation loads within the Transportation Management System
- Conduct systems trainings to external parties
- Follow standard operating procedures and update when gaps are identified
- Run, format, or distribute any reports to the appropriate internal or external parties
- Contribute to projects that utilize the C.H.Robinson project-based delivery model
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
Required:
- High School Diploma and/or GED
- Ability to work flexible schedule on occasion, including overtime hours when requested
- Site Specific: Fluent in English and the primary language of the applicable region
Preferred Qualifications:
Preferred:
- Bachelor’s degree from accredited college or university
- Prior experience in Supply Chain, Transportation, and/or Logistics
- Proficient in Microsoft Office Suite of programs
- Solid understanding of Information systems
- Friendly and articulate phone demeanor
- Strong verbal and written communication skills
- Detail oriented
- Able to work in a fast-paced and dynamic environment
- Ability to problem solve quickly and accurately
- Ability to prioritize and handle a variety of tasks
- Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
- Values a diverse and inclusive work environment
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits
• EPF contribution 15%
• Group Health Insurance
• Flexible Benefit (Dental treatment or Optical purchase)
• Birthday Leave
Other facts
About C.H. Robinson
C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)
What you'll do
- The Logistics Associate will support the assigned team with operational tasks, including transportation arrangements and account maintenance. Responsibilities also include handling communications professionally and contributing to projects.
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