Summary
Location
São Paulo
Type
full-time
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About this role
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
RESPONSIBILITIES
- Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead
- Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
- Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
- Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
- Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
PERSONAL PROFILE
- Excellent organisational skills and meticulous attention to detail
- Excellent communication skills both verbal and in writing
- Intermediate computer skills in core Microsoft software
- Previous experience with SAP desirable
- Ability to work well in a team
- Ability to work in a busy team environment
MEASURES OF SUCCESS
Efficiency of store administration
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: Brazil || Not Applicable || Sao Paulo || RETAIL OFFLINE || MAINLINE || n/a ||
Other facts
About Burberry
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com
What you'll do
- The Store Operations Assistant is responsible for supporting back of house operations, including inventory control and assisting the sales team. Additional duties include maintaining a tidy stockroom and supporting aftersales processes.
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