Summary
Location
Jiangmen
Type
full-time
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About this role
INTRODUCTION
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
JOB PURPOSE
建立一支高标准的团队，推动店铺提供卓越的服务，保证利润最大化和品牌形象。作为店铺和公司的桥梁，保证客户服务，货品陈列和相关货品调配。
RESPONSIBILITIES
确保员工为客人提供高品质的服务并达到店铺总体要求
全面负责处理客人投诉
利用店铺所有可用资源并通过有效的管理团队是销售最大化，损耗最小化
确保商品有效的展示并符合全球商品及视觉标准
确保所有员工都接受销售技巧和产品知识培训
确保店铺维持正确运作及库存水平，并在必要时提供指导
控制店铺损失情况并使其在预算内，同时定期执行店铺审计
控制预算内工资成本和员工流失率
保持的最高标准的内务管理和零售卖场内的标准
提供有效的员工民主领导
保持店铺有充足的人手并持续性的发展不同级别的员工
执行员工绩效考核并为他们提供定期反馈，同时为员工开展适当的培训
PERSONAL PROFILE
大专以上学历
中英语表达流利，掌握基本的电脑操作
掌握基本的财务知识
5年或以上零售经验。具备品牌服装、服饰或相关行业销售经验为佳
MEASURES OF SUCCESS
制定有效方案同时调动员工积极性以确保店铺完成销售指标，监督方案的执行情况
有较大的数据分析和抗压力
具备较强领导能力、组织协调能力、执行能力和良好的人际关系处理能力
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: 中国 || 不合适的 || 西安 || RETAIL OFFLINE || MAINLINE || n/a ||
Other facts
About Burberry
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com
What you'll do
- The Store Manager is responsible for leading a high-standard team to deliver excellent service and maximize profits while maintaining brand image. This includes managing customer complaints, ensuring effective product display, and overseeing employee training and performance.
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