Summary
Location
Riyadh
Type
full-time
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About this role
Locations:
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Kingdom Centre (New Store Opening May 2026)
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Al Faisaliah Mall (Existing Store)
Onboarding: April 2026
At Burberry, creativity opens spaces. Since 1856, we’ve been redefining luxury, delivering exceptional experiences to our clients while championing innovation, sustainability, and community.
We are looking for 5 passionate and dynamic Client Advisors to join our Riyadh team. Depending on the successful candidate, you may be placed in our new Kingdom Centre store opening in May, or our existing Al Faisaliah Mall store. In this role, you will support the Store Manager in driving sales, delivering the iconic Burberry Experience, and inspiring the sales team to achieve excellence across all product categories.
Key Responsibilities:
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Support the sales team to achieve sales goals and KPIs
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Drive category performance and ensure full understanding of new collections
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Deliver exceptional client experiences, acting as a role model for Burberry service standards
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Manage customer flow on the sales floor to ensure every client receives attention and care
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Provide real-time guidance and support to colleagues on the sales floor
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Assist in developing and retaining talent through feedback and training support
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Resolve complex client issues with professionalism and escalate when necessary
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Leverage digital tools to enhance the customer experience and team performance
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Support store operations, including opening/closing procedures, POS, and promotional activities
What We’re Looking For:
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Previous experience in luxury retail or high-end client service
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Advanced knowledge of POS systems and comfort with digital tools (including Apple devices)
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Excellent interpersonal and communication skills, with the ability to handle complex customer situations
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Strong client focus, organized, proactive, and able to work in a fast-paced, high-energy environment
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Genuine passion for fashion and styling, with a keen interest in luxury products
Why Join Burberry:
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Be part of an iconic, values-driven luxury brand
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Work in a dynamic, inclusive, and creative environment
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Opportunity to join our new Kingdom Centre store or existing Al Faisaliah Mall store
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Ongoing development opportunities and career growth within Burberry
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Other facts
About Burberry
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com
What you'll do
- The Client Advisors will support the sales team in achieving sales goals and delivering exceptional client experiences. They will also assist in managing customer flow and provide guidance to colleagues on the sales floor.
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