• Develop and lead the team in enhancing PPA broker relationships, creating opportunities to grow and retain the portfolio. 

• To meet and exceed team and individual new business and retention targets, within compliance and relevant legislation. 

• Lead larger or more complex sales negotiations with brokers and/or supporting the team with their negotiations. 

• Apply a commercial lens to the PPA arrangements, ensuring the continuously drive profitable growth. 

• Collaborate with colleagues in other business areas who also work with our PPA brokers to support and drive joint commercial goals. 

• Handle escalated queries and problems effectively, ensuring strong outcomes for Bupa, broker and customer. 

• Oversee and manage team’s sales performance via data and insights, including regular use and updating of Salesforce. 

• Conduct regular 1:1’s for team members to support the team to continually build their knowledge, skills and support them to provide an outstanding sales experience to our customers/brokers. Provide regular and ad-hoc feedback and lead on resolving performance related issues where required. 

• Managing the talent and succession plans to ensure resources are at a level and skill to deliver the customer requirements 

• Be a subject matter expert on our product suite, leverage this to educate and guide the team and brokers on Bupa Global products.   

• Ensure familiarity and compliance with all regulatory requirements that fall within the remit of this role. Consistently drive good and fair customer outcomes. 

Key Skills / Qualifications needed for this role: 

• A Sales manager with knowledge of the global health insurance market, or relevant transferable skills. 

• Experience of intermediary distribution. Ability to conduct B2B negotiations at a more senior level. 

• A track record of achieving team targets and KPI’s. 

• Can demonstrate a high level of knowledge of Bupa Global’s products and Sales systems and procedures. 

• Excellent Sales skills, interpersonal and communication skills are required with emphasis on the ability to develop people to achieve successful outcomes. 

• Strong work ethic, ability to multitask and work under pressure but maintain high quality of work. 

• Strong team player and ability to collaborate across a wider range of internal and external stakeholders, including stakeholders at different levels of seniority.   

• Can demonstrate role-model skills and behaviours, providing excellent customer service, quality and performance against department KPI’s. 

Benefits 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. 

Joining Bupa in this role you will receive the following benefits and more: 

• 25 days holiday, increasing through length of service, with option to buy or sell 

• Bupa medical insurance as a benefit in kind 

• An enhanced pension plan and life insurance 

• Onsite gyms or local discounts where no onsite gym available 

• Various other benefits and online discounts 

At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE. 

Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements.  This will mean the Recruitment team have all the relevant information they need to review your application. 

Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.