Job Description:

Onboarding Administrator - Fixed Term

Manchester M50 3SP

Fixed Term Contract 12 months (maternity cover)

Full time 37.5 hours per week

Salary £24900 - £27500 depending on experience

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

The role

You’ll provide on-boarding services including the issuing of the contract of employment and the completion of all pre-employment screening activities to support the successful recruitment of new employees joining us or moving roles within the business.

How you’ll help us make health happen

• Work to make sure all activities are completed within agreed SLA’s and quality assurance standards
• Make sure all the relevant documentation has been received to progress the offer of employment through the relevant HR system
• Issue accurate and compliant contracts of employment
• Issue the appropriate documentation and send links to the candidate
• Request the appropriate Screening package to be instigated
• Maintain regular oversight of the progress of the screening activity to conclusion
• Escalates if there are delays to the screening process using agreed escalation processes
• Establish and maintain a strong relationship with the candidate to deliver an outstanding candidate experience
• Make the candidate aware of the customer journey and clearly articulate what is required of them
• Keep candidates informed of progress, maintaining regular contact with them via all communication channels

You

• Excellent administration, ideally in a volume transactional environment.
• Experience of working in a Customer Service focused environment
• Clear, confident communication skills
• Strong stakeholder management at all levels
• Good organisational skills, able to work to deadlines and under pressure

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

You’ll receive the following benefits and more:

• 25 days holiday pro rata, increasing through length of service, with option to buy or sell.
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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