We are seeking a Benefits Assistant to join our People Operations team. As a Benefits Assistant, you will play an important role in providing administrative and operational support for the organization’s employee benefits and compensation programs. The Total Rewards Assistant assists with benefits enrollment, employee inquiries, report production, and benefits mail processing and is responsible for ensuring compliance with all applicable regulations and company policies. Join our team and shine hope in the lives of others! 

What you'll do:

• Process benefit transactions such as enrollments, life events, terminations, and employment status changes in alignment with plan rules, ERISA, and HIPAA requirements.


• Monitor the Benefits email inbox, timely reply to inquiries and escalate inquires to Total Rewards Coordinator or Total Rewards Manager as needed.


• Efficiently process incoming and outgoing Total Rewards mail.


• Compile retiree payments for deposit including recording on Retiree payment log. Perform administrative tasks related to Retiree benefit processing.


• Assist with Total Rewards and People Operations-related surveys.


• Assist with new hire benefits onboarding presentations.


• Maintain well-organized digital and physical records, documentation, and filing systems.


• Upload various documents to employee records in the HRIS.


• Assist with benefits audits, reconciliations and compliance reporting.


• In collaboration with Internal Communication and external vendors, support Total Rewards communications, resources and education materials for employees.


• Administer the organization’s recognition program.


• Complete the employer’s portion of benefits-related claims forms.


• Provide support on special projects and initiatives led by the Total Rewards team.


• Stay updated on legislative changes and ensure that all programs remain compliant with regulatory standards.

What you'll bring:

• Minimum of 1 years of experience in compensation, benefits, and/or total rewards programs required,


• Benefits or HR certification (SHRM-CP/SHRM-SCP, CCP, CEBS) is a plus.


• General knowledge of compensation practices, employee benefits, and legal compliance (e.g., FLSA, ACA, ERISA).


• Proficiency in HRIS systems and compensation management software.


• Ability to work collaboratively. Strong communication skills to interface with employees at all levels within the organization as well as external vendors and agencies.


• Proficient working knowledge and ability to accurately and timely operate and perform computer tasks with specific equipment and software applications, including Microsoft Office applications and other software.


• General knowledge of federal and state employment laws related to the design and implementation of health and welfare plans.


• Ability to handle sensitive and confidential information with discretion.


• Experience working with remote based employees preferred.


• Travel domestically, as needed, to monitor, assess, and help develop programs. Position can function in a remote work arrangement but attendance in person at the Buckner locations is required.


• Requires professional commitment to demonstrate Christ-like values, per Buckner Mission Statement

 The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.