About this role
Retail Advisor
Salary: £13.12 p/h plus 20% on target commission
Location: Solihull Touchwood
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks
Other facts
About BT Group
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
What you'll do
- As a Retail Advisor, you will help customers connect with the right solutions and provide exceptional service. You will be the face of the brand, engaging with customers and driving towards targets.
Ready to join BT Group?
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