The role operates on a 24x7x365 shift rota basis.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Job summary:

We are seeking a cyber security analyst to join a global company in a growing and continuously evolving field, as part of a collaborative and comfortable team environment.

The selected candidate will work in a Cyber Security Operations Centre on a 24x7x365 basis.

The role has the following objectives:

• Manage security incidents following NIST guidelines and supported by MITRE ATT&CK/ENISA, ensuring adequate response in line with security best practices and established procedures. This encompasses proactively monitoring and managing security events displayed in the different tools, and act according to well-defined procedures, ensuring compliance with contractual SLAs and specific KPIs for each global customer, ensuring established quality standards, security best practices, ownership, and transparency.

Key Responsibilities:

• Complete the incident management process:
  • Register cases in the ticketing system.
  • Conduct initial event investigations.
  • Perform basic triage activities, identifying true and false positives based on corresponding use cases in production.
• For P1 and P2 security incidents and major global security incidents, immediate escalations will be applied as defined in the security incident management process for each customer.
• Demonstrate discipline and deep knowledge to follow defined processes and documentation, ensuring quality parameters are met.
• Proactively report improvements or deficiencies in processes detected.
• Continuous improvement of soft and hard skills, as well as the expertise to manage systems and tools effectively.

Required qualifications:

• Al least 1 year of experience in security operations, preferably in CySOC teams or equivalent related to blue team activities.
• Technical skills in the following security technologies
  • SIEM and XDR
  • Sandboxing
  • Orchestrators
  • Ticketing tools
• Basic knowledge of operating system concepts, web server security and networking.
• Knowledge of malware concepts
• Soft skills: customer focus, teamwork, efficient and effective communication adapted to the audience, analytical mindset, problem-solving ability, active listening, and taking ownership  
• Fluent in English, both written and speaking

Valuable qualifications:

• CompTia: Security+, CySA+
• Microsoft certifications: SC-200, SC-900
• Other recognised technical qualification or accreditation in the field of security

Compensation and benefits:

• A competitive salary with benefits (health insurance, retirement plans,..)
• Initial and continuous training to keep up to date in the world of cybersecurity
• Job security
• Hybrid work model

A few points to note

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

Please note that as part of our recruitment process, we conduct background checks, which include verification of the highest educational qualification. Additionally, for certain positions, a certificate of good conduct may be requested following a successful application.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.