About this role
Why this job matters
Network Cloud is responsible for delivering BT’s strategic private cloud platforms, which underpin a wide range of BT services and support business-critical and regulated workloads.
The Network Cloud VMware Platforms team designs, builds and operates VMware-based private cloud infrastructure. This includes VMware Cloud Foundation, compute and storage platforms, and integration with modern networking and security services.
This role is critical to ensuring BT’s private cloud platforms are secure, resilient and scalable. The infrastructure delivered by this team provides shared, multi-tenant services consumed by multiple internal BT programmes and platforms.
In this role, you will contribute to the design, standardisation and operation of BT’s compute and virtualisation architecture. You will work across VMware Cloud Foundation, vSphere and storage platforms, collaborating closely with network, security and operations teams to deliver reliable and consistent cloud infrastructure.
Your work will directly influence the stability, performance and scalability of BT’s private cloud platforms and support BT’s wider cloud and digital transformation strategy.
This role is hybrid (3 days in office) & can be based in either Manchester / Ipswich / London
SC Clearance eligibility is required for the role
What you’ll be doing
- Design, build and support VMware-based private cloud infrastructure.
- Contribute to High Level and Low Level Designs aligned to BT architecture and engineering standards.
- Support the deployment and lifecycle management of VMware Cloud Foundation environments.
- Operate and optimise compute and storage platforms, including performance, availability and capacity planning.
- Troubleshoot and resolve complex, high-severity infrastructure issues.
- Work closely with network and security teams to integrate compute platforms with NSX and underlay networks.
- Contribute to automation and infrastructure-as-code initiatives to improve consistency and efficiency.
- Produce and maintain technical documentation, diagrams, runbooks and operational procedures.
- Drive standardisation across platforms to ensure operational consistency and reliability.
- Provide technical guidance and support to other engineering teams and stakeholders.
- Undertake additional tasks as required in support of wider Network Cloud objectives.
- On-call support: Participation in an on-call rota (approximately 1 week in every 3), providing out-of-hours cover on a 24x7 basis. This is an on-call responsibility and does not mean continuous working during that period.
Skills Required for the Role
This role requires strong operational and design expertise in VMware and compute infrastructure, with the ability to operate confidently in large-scale enterprise environments.
Required skills
- VMware vSphere and vCenter
- VMware Cloud Foundation
- Compute and virtualisation platform design and operation
- Storage technologies including vSAN or equivalent
- Experience producing High Level and Low Level Designs
- Strong troubleshooting and diagnostic skills
- Solid understanding of IP networking fundamentals
- Ability to work across both design and operational activities
Desirable skills
- Automation and scripting experience such as Ansible, Python or similar
- Experience with infrastructure-as-code approaches
- Exposure to private or hybrid cloud platforms
- Familiarity with regulated or multi-tenant environments
- Cisco Compute Technologies
Experience Required for the Role
- 3 years or more in a hands-on infrastructure role, including 2nd and 3rd line support, AND 3 years+ Design Experience.
- Solid understanding of IP networking fundamentals and data centre infrastructure.
- Experience working with multi-tenant private cloud or shared infrastructure platforms.
- Exposure to multi-site or multi-data-centre environments.
- Knowledge of public or hybrid cloud concepts.
- Relevant professional certifications such as VMware VCP, Cisco CCNA or CCNP, or equivalent experience.
- Microsoft certifications such as MCSA, or equivalent experience.
- Strong troubleshooting skills and the ability to work effectively across teams.
Benefits
- On target 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Other facts
About BT Group
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
What you'll do
- The role involves designing, building, and supporting VMware-based private cloud infrastructure while ensuring its security, resilience, and scalability. You will also collaborate with various teams to optimize and troubleshoot complex infrastructure issues.
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