Summary
Location
Arizona City
Type
OTHER
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About this role
Job DetailsJob Location: 019-Corporate - Arizona, AZSalary Range: $65,000.00 - $65,000.00 SalaryWe're excited to announce a Centralized Business Manager position available in Phoenix, AZ! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement.
Featured Perks & Benefits to Keep You Inspired
Medical plans with choices to fit your needs
Dental and Vision insurance options
Health Savings Account (HSA) with employer contribution
Financial security benefits including 401k Plan with company match
Optional life insurance +addl voluntary life
Optional short-term disability +options for long-term disability
Wait, we've got more!!!
Supplemental life insurance with critical health insurance and accident insurance
Vacation program accruing immediately upon hire
Sick time when you need it
Paid holidays + floating holidays to celebrate those special times
Company-sponsored wellness initiatives
Continuous education with development programs and more!
Here are some responsibilities for the potential Centralized Business Manager:
Account Management and Rent Collections
Utilize software to manage accounts, rent collections, and resident notices, ensuring accuracy and timeliness.
Notices include but are not limited to:
5-Day Notices, 10-Day Notices, Immediate Eviction Notices, Eviction Notices, Legal Notices, Small Balances, Renewals
Renewals Management
Implement and track renewals once approved by Manager.
Generate monthly renewal spreadsheets from after Yieldstar approval.
Generate renewal letters.
Initiate Yardi to email out and post on portal.
Send to AAA to certify mail
Call each resident to discuss renewal options via business number on Microsoft teams.
Monitor renewal progress and update renewal tracker throughout the month.
New Lease/Move-In Processing
File Meets Audit Compliance
Screening, POI, ID Verify, ESAs, PetScreening
Demographics
Managing the Moved Dashboard
Applicant met all requirements prior to taking possession
All charges applied correctly
Concessions applied correctly
All funds are paid before taking possession
Move-Out Inspections and Deposit Accounting
Schedule pre-move-out inspections for the maintenance team
Ensure maintenance completes timely move-out inspections and Statement of Home Condition.
Upload Sight Plan report that details photos and charges to Yardi under Residents attachments - Move Out Inspection.
Complete deposit accounting and process refunds or claims through ePremium.
After closing final account statement, email resident to explain charges/refund.
If processing refund, send to AP to process.
If collecting, let resident know when the due date is.
File claim with Liberty Rents/Guarantors etc if applicable
Pre-AME & Month-End Reporting
Pre-AME (Pre-Accounting Month-End) Responsibilities:
Ensure all financial transactions, rent payments, and ledger adjustments are recorded accurately before month-end processing.
Reconcile tenant ledgers to resolve discrepancies and minimize outstanding balances.
Verify that all notices, move-outs, and lease adjustments have been correctly applied in the system.
Ensure all renewal updates are reflected accurately in Yardi.
Month-End Reporting Responsibilities:
Generate and submit month-end financial and operational reports, ensuring accuracy and completeness.
Review delinquency reports, analyze trends, and provide recommendations to property managers.
Audit lease expirations, renewals, and outstanding balances to ensure accurate reporting.
Provide a summary of key metrics, including rent collection performance, renewal rates, and outstanding debts.
Generate and send month end delinquency report to manager.
Resident Complaint Resolution
Centralized manager role is to handle move out charges. All other residents' complaints and issues should be handled on onsite.
Miscellaneous Administrative Tasks
Conduct monthly audits of move ins, move out, apps, NTV.
Maintain organized and updated resident files and records.
Reporting and Communication
Report any escalated issues to the property manager.
Meet virtually with each property manager weekly to discuss:
Delinquency & potential evictions, Notices/skips, Renewal rate conversations, and any other property-related items
Training and Development
Complete required training guides and participate in continuous education/training opportunities.
Qualifications
Other facts
About Bryten
At Bryten, we help manage properties; but first and foremost we are here to enrich lives, by seamlessly orchestrating the complexities of apartment living. From streamlined resident communication and efficient maintenance coordination to investor reporting and institutional deliverables, Bryten is your trusted partner in creating thriving, harmonious communities. Our innovative approach integrates cutting-edge technology with a personalized touch, ensuring that each resident feels not just at home but truly cared for. Whether it’s fostering meaningful connections in our neighborhoods, creating welcoming communities, or empowering our team members to thrive, every action we take is rooted in the goal of making a positive impact. For nearly 30 years, we have been redefining what it means to manage apartment communities from enhancing resident experiences and streamlining operations to delivering results for clients and institutional partners. We don’t just manage properties; we build connections that thrive. Because with Bryten, apartment living is more than a process, it is where purpose and intention come together, which is why we can truly say ‘Home Is Our Specialty’.
What you'll do
- The Centralized Business Manager will manage accounts, rent collections, and renewals, ensuring accuracy and timeliness. They will also handle move-out inspections, deposit accounting, and month-end reporting.
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