About this role
We are looking for a Manager – Dealer Service Capabilities who will report to the Director of Service Strategy, and who will be responsible for empowering our dealer network to deliver exceptional service experiences. In this role, you’ll shape and scale tools, programs and processes that drive technician efficiency, service profitability, and customer satisfaction across our global powersports dealer network.
Other facts
About BRP
Our distinctive brands are icons in their industry: Ski-Doo and Lynx snowmobiles, Sea-Doo watercraft, Can-Am vehicles and Rotax marine propulsion systems as well as Rotax engines for karts and recreational aircraft. To fully enhance our riders’ experience, our product lines are supported with a dedicated parts, accessories and clothing business.
Over the past 20 years, we have traveled far and wide, expanding our partnerships, entering new playgrounds and new territories. Our close to 16,500 employees worldwide are united by our ambition to keep moving forward, giving our customers around the world the power to create their best memories.
As the passion for BRP grows, so does our presence, with innovation centers, manufacturing facilities and offices now on all five continents. We’ve partnered with the best dealers and distributors out there to bring our products to adventurers in 130 countries.
As we look to the future, we continue to power ahead and hold true to the values of passion, drive, ingenuity, and trust we live by, maintaining our sense of adventure as our guiding star.
We make adventure… by design.
What you'll do
- The Manager – Dealer Service Capabilities will empower the dealer network to deliver exceptional service experiences. This role involves shaping and scaling tools, programs, and processes to enhance technician efficiency and service profitability.
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