About this role
About the Role
This role ensures secure, compliant, and consistent system behavior across environments by overseeing authentication policies, password rules, feature op-ins and other global configuration controls. The administrator partners with functional leads to support two yearly Workday releases, regression testing and minor system enhancements.
Key Responsibilities
• Administer and maintain Workday and Customer Central accounts, authentication policies, and password rules.
• Manage feature opt-ins, security configuration packages, and migration permissions. • Administer Workday Customer Central
• Serve as a Named Support Contact (NSC) to engage Workday Support for defects, tenant management, and enhancement requests.
• Review and apply Workday release updates; lead regression testing, communication, and cutover activities.
• Maintain system wide tenant setup • Coordinate with functional leads on release governance and discretionary enhancements.
• Manage the ticketing tool and workflows for issue tracking and change requests.
• Execute configuration migrations using Object Transporter (OX).
• Deliver minor enhancements (<40 hours) aligned with business priorities. Qualifications
• 3+ years of Workday administration experience (security, tenant management, or configuration).
• Strong understanding of authentication policies, NSC management, and feature opt-ins.
• Experience managing Workday releases, regression testing, and migrations.
• Excellent coordination and communication skills across technical and functional teams. Preferred Skills
• Experience in Customer Central administration.
• Familiarity with Object Transporter (OX) and ticketing workflow tools.
• Background supporting HR, Finance, or Supply Chain functions in Workday.
BASIC KNOWLEDGE: Equivalent to a Bachelor's degree in Computer Science, Business Administration or a related field required. A combination of computer-related technical training and successively increasing information systems management responsibility may substitute for a degree.
EXPERIENCE: One year of work experience in programming or related technical work.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in a typical office setting.
SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$66,397.24-$109,529.06EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903Work Type:
8:00-5:00pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
NoOther facts
About Brown Medicine
Brown Medicine is a nonprofit primary care, specialty outpatient and sub-specialty medical group practice with over 200 physicians and multiple patient care locations across the state of Rhode Island.
Brown Medicine is affiliated with Brown University’s Warren Alpert Medical School, along with five other medical practices, to form Brown Physicians, Inc. (BPI), a physicial-led nonprofit federation. Employing more than 500 doctors, BPI enables a new level of coordination for clinical care, research and teaching in southern New England.
What you'll do
- The Workday Tenant Administrator is responsible for maintaining secure and compliant system behavior across environments, managing authentication policies, and overseeing feature opt-ins. They also coordinate with functional leads for Workday releases and enhancements, and manage issue tracking workflows.
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