Senior Client Service Specialist - FX Currency Administration

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Foreign Exchange – Currency Administration, Senior Client Service Specialist

The FX Currency Administration department is looking for a Senior Client Service Specialist to join our Dublin office.

The Senior Client Service Specialist will have local oversight responsibilities for daily implementation and operation of currency hedging mandates and provide support for Currency Administration clients. In addition to managerial responsibilities, this individual will be required to have a thorough understanding of the Currency Administration Product, be a senior local point of client contact and assist with multiple other functions related to business and product development.

In this role, you will be expected to:

• Manage Currency Administration client relationships, ensuring that the team meets all of its daily deliverables and that all client inquiries are responded to or escalated.
• Demonstrate a thorough understanding of the daily operational processes relating to all regional clients, through timely and accurate execution of daily deliverables and responding to client inquiries, to the satisfaction of our clients.
• Ensure appropriate coverage is always in place to meet daily deliverables.
• Educate and coach the team on processes, Product developments / enhancements, client relationship profiles.
• Ensure appropriate hand off to regional offices to ensure all client deliverables are met daily. Frequent global collaboration with all FX CA teams in the execution of our global client service model for FX CA.
• Participate in regular team meetings to receive and provide updates on local market development and assist in developing broader business objectives
• Develop and maintain strong relationships with key stakeholders and business contacts in FX, Custody, Fund Accounting and Transfer Agency

Our ideal candidate will have:

• BA or equivalent
• 5 + years’ relevant industry experience
• Thorough understanding of FX Markets.
• Experience with and knowledge of fund accounting principles.
• Proven ability to provide oversight within a team and meet operational goals. 
• Proficiency in Microsoft applications, particularly Excel
• Proven ability to manage client relationships and to respond effectively to client concerns
• Strong presentation skills and willingness to present in front of internal management and client management.
• Strong written and verbal communication skills – English mandatory, other languages a benefit.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.