part-timeUnited States

Summary

Location

United States

Type

part-time

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About this role

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

  • Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
  • Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
  • Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
  • Savings for your lifestyle: Exclusive employee discounts on the things you need most.
  • Investing in your dreams: Scholarships and educational support to fuel your growth.
  • Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.


When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

Essential Duties and Responsibilities:

  • Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
  • Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.
  • Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
  • Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
  • Organizes, bags, and loads orders into customer vehicle.
  • Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.  
  • Accesses or memorizes product codes and remains familiar with ad and special items.
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
  • Takes precaution when handling objects to avoid damage to products, property, etc.
  • Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
  • Uses suggestive selling initiatives to promote product sales.

Knowledge, Skills and Abilities:

  • Basic knowledge of cash register.
  • Basic mathematical and counting skills.
  • Basic knowledge of food quality standards.
  • Basic knowledge of temperature and refrigeration standards for selected products.
  • Ability to determine ideal ripeness in produce.
  • Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to maintain a high level of accuracy.
  • Ability to learn new technology systems, methods and processes.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
  • Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

  • Six or more months of related experience or an equivalent combination of education and experience required.
  • Minimum of 16 years of age required; 21 years of age required in Louisiana.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
  • TABC/LACT/AATC certification required where applicable.

Physical Demands:

  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Continuously required to use hands for reaching, touching or handling.
  • Continuously required to use fine finger movements (ex. sorting and typing).
  • Continuously required to stand or walk.
  • Frequently required to talk and hear.
  • Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
  • Frequently required to bend, kneel or squat.
  • Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
  • Attendance at work is required.

Work Context and Environment:

  • Work is generally performed in a retail store.
  • Frequently exposed to outside temperatures and weather.
  • Occasionally exposed to extreme cold conditions (non-weather).
  • Occasionally exposed to extreme heat conditions (non-weather).
  • Occasionally exposed to wet, slippery or damp conditions.
  • Occasionally exposed to cleaning agents.
  • Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.” 

Brookshire Grocery Company strives to provide a safe, drug  and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.

Other facts

Tech stack
Customer Service,Product Knowledge,Food Safety Standards,Mathematical Skills,Communication Skills,Multi-tasking,Attention to Detail,Technology Systems,Cash Register Knowledge,Food Quality Standards,Temperature Standards,Substitution Recommendations,Order Preparation,Sanitary Practices,Suggestive Selling,Hazard Awareness

About Brookshire Grocery Company

Brookshire Grocery Company (BGC) is a Tyler, TX-based regional food chain that has been providing families with quality foods since 1928. BGC currently operates more than 180 store locations in three states under the banners of Brookshire's Food Stores, Super 1 Foods Stores, Spring Market, and FRESH By Brookshire's.

The Company also operates three distribution facilities, two based in Tyler, TX, and one in Monroe, LA. Brookshire Grocery Company continues to provide the best to its customers and dedicated partners. The foundation that Wood T. Brookshire established is alive and abundant today as BGC is heavily involved in the communities where it operates.

The Company is recognized for exceeding industry standards and providing exceptional service. We are committed to outstanding service, knowing that the customer is our top priority. Our goal is to proactively live our Company's core values and corporate mission statement: making our communities better through our people, our products, our stores, and our service.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1928

What you'll do

  • Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

Ready to join Brookshire Grocery Company?

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Frequently Asked Questions

What does a Personal Shopper do at Brookshire Grocery Company?

As a Personal Shopper at Brookshire Grocery Company, you will: prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards..

Why join Brookshire Grocery Company as a Personal Shopper?

Brookshire Grocery Company is a leading Retail company.

Is the Personal Shopper position at Brookshire Grocery Company remote?

The Personal Shopper position at Brookshire Grocery Company is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Personal Shopper position at Brookshire Grocery Company?

You can apply for the Personal Shopper position at Brookshire Grocery Company directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Brookshire Grocery Company on their website.