About this role
Overview
Brookhaven Hospice is currently seeking a Team Assistant for our Windham Hospice Program. If you are looking for a career with purpose, meaningful work, and a supportive team culture, this may be the perfect opportunity for you. In this role, you’ll be an essential part of a compassionate care team helping ensure patients and families receive the dignity, comfort, and support they deserve during life’s most meaningful moments.
The Team Assistant provides vital office and administrative support through a variety of clerical and organizational activities. This role serves as a key point of contact for internal team members, patients, families, and external partners. Strong organization, approachability, professionalism, and attention to detail are critical to success in this position. A successful Team Assistant confidently manages daily responsibilities while contributing to a calm, well-coordinated environment that supports the mission of hospice care.
Schedule: Monday - Friday, 8 am - 4:30 pm
Territory: Windham with Occassional Travel to Bedford and Portsmouth
Who we are:
At Brookhaven Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Brookhaven Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.
We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:
- Comprehensive Health, Dental, & Vision Insurance
- Career Path Program that supports internal growth, advancement, and increased pay
- A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
- Tuition Reimbursement & Certification Assistance to support your professional growth
- Wellness & Discount Programs to help you lead a healthy and balanced life
- Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
- Company matching 401(k) to secure your future
Responsibilities
- Coordinate and manage daily schedules for all team members, helping ensure patients and families receive timely, compassionate, and uninterrupted care
- Maintain and update patient assignment lists to support thoughtful care coordination and team accountability
- Accurately enter patient care data, establish patient charts, and maintain complete medical records that uphold the dignity, safety, and continuity of patient care
- Communicate patient discharges, transfers, and changes in condition to staff promptly, supporting informed clinical decisions and seamless transitions
- Process telephone prescriptions by logging and forwarding orders for physician signatures, maintaining tickler files to ensure timely completion and regulatory compliance
- Prepare and support interdisciplinary group (IDG) meetings by organizing materials, documenting meeting minutes, and distributing care updates to attending physicians
- Track, order, and maintain office and medical supplies so care teams are fully equipped to focus on patients rather than logistics
- Monitor and audit clinical documentation within the electronic medical record to ensure accuracy, completeness, and compliance with hospice, state, and federal standards
- Demonstrate knowledge of hospice policies and licensing regulations, contributing to a culture of accountability, quality, and compassionate care
Qualifications
- High School Diploma or GED required
- Minimum of two (2) years experience of clerical and administrative experience in a healthcare setting required (hospice experience preferred)
- Must be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working order
- Proficient with Microsoft Office or related software and able to type 60 words per minute.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.
$26.00 - $29.00 per hour (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.
Other facts
About Brookhaven Hospice
Brookhaven Hospice provides patients and families with exceptional hospice care, and facilitates a meaningful end of life experience. With deep compassion and skill, we care for people living with serious illnesses, the dying and those who care for them. We are committed to providing a comprehensive scope of services that is progressive, interdisciplinary, and patient-centered.
Our strengths are our staff’s clinical expertise and commitment to the patients, coupled with a diverse and strong Senior Leadership Team. This is complimented by the depth and breadth of service offerings, and a dedication to providing exceptional end of life care.
The success of Brookhaven Hospice can be credited to the following values: Respect, Excellence, Integrity, and Authenticity. Respect is the state of being regarded with honor or esteem. Excellence is the state, quality or condition of excelling; superiority. Integrity is a quality that is characterized by honesty, reliability and fairness. Authenticity is the act of conforming to fact and therefore making us worthy of trust, reliance or belief.
Brookhaven Hospice is known as a renowned hospice in the markets we serve with a reputation for providing outstanding hospice care, with exceptional compassion and skill.
Brookhaven Hospice has an extensive range of offerings for end of life patients. We are committed to providing compassionate care to our patients and families.
What you'll do
- The Team Assistant coordinates daily schedules for team members to ensure timely patient care, maintains patient assignment lists, and accurately enters patient care data while establishing and maintaining medical records. This role also involves communicating patient status changes, processing telephone prescriptions, and preparing for interdisciplinary group meetings.
Ready to join Brookhaven Hospice?
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