At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Production Operator for our Edgewood facility.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Under the direct supervision of the supervisor (and at times coordinator or lead operator), the insert operator sets up their assigned machine to produce output as directed by their supervisor/coordinator. Consistently follows all required production and quality assurance procedures to ensure productivity, efficiency, quality and safety goals set forth by management are met or exceeded. Ensures the material documented for the job matches the material inserted.

Responsibilities:

• Responsible for selecting the proper job templates and independently completes all machine/job operator setup procedures to successfully insert each job assigned.
• Consistently follows all work instructions and keeps the machine running at the best pace for the job. Scans the correct job into the IQ System at job start up, and reconciles all completed jobs to ensure that all mail pieces and inputs are properly accounted for. Immediately informs management of any reconciliation discrepancies.
• Ensures the correct inserts, envelopes and indicias for the job are being used. Completes a First Piece Sign Off (FPSO) and additional periodic checks for each job processed (including verifying print quality, front to back matching, proper cut, fold, etc.) are properly completed and documented, in addition to creating batch notes that will help the team analyze/reconcile any quality issues and discrepancies that may be identified.
• Verifies that the box and pallet counts are correct for each job. Confirms the addresses are correct (e.g., they follow a proper address format) and ensures the first and last sequence numbers match the batch ticket. Provides ample time to material handlers and floor leads to bring additional material or envelopes to the machine to keep it consistently running.
• Completes all required documentation that is relevant to the product being run on the machine, including updating Move Logs with correct completed piece counts, including documenting muted pieces/mute counts. Properly accounts for and disposes of muted mailpieces.
• Monitors quality throughout each job and is responsible for all quality aspects throughout the insertion process, including ensuring that all envelopes are properly sealed. Documents quality check results in our production workflow system (IQ).
• Strictly follows all safety procedures during operation of equipment, and ensures assigned staff (e.g. feeders/sweepers) do the same. Immediately reports any safety concerns to management.
• Checks, signs, and dates material samples in the control envelope/IQ tracking sheet; ensures they match the material to be inserted, and checks for any bulletins or comments. Reports any discrepancies identified to management.
• Performs other duties as assigned.

Qualifications:

• 1 year of experience within a production environment operating mail insertion equipment is required.
• Ability to read, write and verbally communicate effectively in English. Must be able to effectively communicate job status information as well as any operational concerns to peers and management.
• Knowledge of postage classes for different job types (first class, standard mail, etc.) and job material requirements is mandatory.
• Basic Computer skills, including familiarity with Windows PCs/applications are required. Skills/Competencies:
• Spanish communication skills a plus
• Must be detail-oriented and able to review printed and inserted documents to ensure that they meet quality standards.
• Proven listening skills. Must be able to effectively take direction and be flexible to handle varying jobs/assignments.
• Basic mathematical and organizational skills required.
• Ability to work in a fast-paced, deadline-oriented environment Other Requirements:
• Flexibility to work weekends, overtime and holidays as required based on production volumes and schedules.
• Promote a professional and safe work environment and adhere to all Broadridge’s policies
• Requires standing for long periods of time; stooping and kneeling; lifting to waist up to 35 pounds

Shift: Monday to Friday 6:30 AM to 3:00 pm

Hourly Rate: $$18.00 - $19.00 USD per hour depending on experience – Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].