About this role
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
Other facts
About Brinker International
Dallas-based Brinker International, Inc. is one of the world’s leading casual dining restaurant companies. Founded in 1975, Brinker owns, operates or franchises more than 1,600 restaurants across 29 countries and two territories under the names Chili’s® Grill & Bar and Maggiano’s Little Italy®.
Our Restaurant Support Center is a custom-built, lakefront building located in Cypress Waters – an office, living and retail development in the heart of Dallas-Fort Worth. Every aspect of our campus was designed to encourage personal wellbeing, team-oriented workstyle, and Brinker’s mantra of “Let’s Play Restaurant.” Our favorite features include flexible collaboration spaces, state-of-the-art test kitchen, a game room stocked with modern and nostalgic games, fitness center catering to individual and group workouts, and an inviting community eating and vending area.
While the campus is beautiful, Brinker’s true pride is in our Team Members. In fact, the Restaurant Support Center is proud to have been named one of Dallas' best places to work by the Dallas Business Journal and The Dallas Morning News for three consecutive years!
What you'll do
- Ensure a great Guest experience and hold Team Members accountable to operational and quality standards. Drive business results while fostering open communication and developing Team Members.
Ready to join Brinker International?
Take the next step in your career journey