About this role
Join Our Technical Support Team!
Are you looking for a thrilling new challenge that combines learnt technical skills, teamwork, and real-world impact? If so, we have the role for you! At NoteMachine, we're on the hunt for Technical Support to be one of the driving force behind our mission to deliver cash when and where it's needed most.
In this role you will be working 48 hours a week 4 on 4 off shift patterns.
With our in-house training, you'll become the expert behind the connections that keep our ATMs running smoothly across the UK.
Day in the Life: As a Technical Support, your days are dynamic, covering everything from basic router configurations to troubleshooting network faults. You'll be a valued member of the go-to team for our internal and external customers, resolving technical issues with your learnt expertise and precision. Whether you're on the phone with one of our engineers or diving into spreadsheets, your role is pivotal in our operations division.
The Right Fit: We're looking for a team player with an eye for detail and a passion for learning. No advanced experience is necessary; we're committed to providing top-notch training in an environment where your contributions have a direct impact on our daily operations. A good telephone manner and experience working on a helpdesk in the past is desirable but not certainly not essential.
What's in it for you? At NoteMachine we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:
- Full job training with career progression and development opportunities;
- 21 days annual leave increasing to 22 days after a years’ service respectively;
- Salary Sacrifice Pension Program with higher take-home pay and contributions;
- Employee wellness program offering free confidential counselling service
- Life insurance scheme (4x annual salary)
- Store discounts with top brands (after 12 months)
- Sickness insurance program (after 12 months)
- Medicash access
Other facts
About Brink’s Inc
Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.
What you'll do
- As a Technical Support, you will cover tasks from basic router configurations to troubleshooting network faults. You will resolve technical issues for internal and external customers, playing a pivotal role in operations.
Ready to join Brink’s Inc?
Take the next step in your career journey