About this role
· Melakukan pemeriksaan rutin (preventive maintenance) pada mesin ATM.
· Menangani gangguan teknis ringan (first level) seperti error sistem, paper jam, cash reject, reboot, dan reset mesin.
· Mengganti consumable ATM (receipt paper, journal paper, ribbon, dll).
· Melakukan testing fungsi ATM setelah perbaikan untuk memastikan mesin kembali normal.
· Melakukan eskalasi gangguan ke Second Level Maintenance (SLM) atau vendor apabila permasalahan tidak dapat diselesaikan.
· Mengisi dan menyampaikan laporan kunjungan, perbaikan, dan status ATM secara akurat dan tepat waktu.
· Memastikan kepatuhan terhadap SOP, SLA, dan standar keselamatan kerja.
· Menjaga keamanan mesin ATM, kunci, dan kerahasiaan data perusahaan.
· Berkoordinasi dengan tim operasional, helpdesk, dan pihak terkait di lapangan.
· Siap bekerja mobile, shift, dan on-call sesuai kebutuhan operasional.
Other facts
About Brink’s Inc
Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.
What you'll do
- The role involves performing routine inspections and preventive maintenance on ATMs, handling minor technical issues, and ensuring the machines are operational after repairs. Additionally, the candidate will be responsible for reporting and escalating issues as necessary.
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