About this role
Job Description:
Job Title: Supervisor, Co-Responder Services
Location: Springfield, Missouri
Department: Rapid Access Unit
Employment Type: Full-time
Job Summary:
Join our compassionate and dedicated team as the Supervisor of Co-Responder Services! This position is pivotal in overseeing daily operations of a program that integrates behavioral health professionals with law enforcement to provide essential crisis intervention and diversion services. You'll play a crucial role in ensuring high-quality, person-centered care, while effectively supervising team members to foster their growth. Be at the forefront of making a positive impact in the community by connecting individuals to vital behavioral health services. Your leadership will empower staff to excel and promote a collaborative approach in crisis response to support those in need.
In this role, you will facilitate timely connections to community resources for individuals, while engaging directly in crisis situations and coordinating with community partners to implement evidence-based practices that significantly improve outcomes for individuals experiencing behavioral health crises.
This position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
• Provide supervision to co-responder team members, ensuring their professional growth and quality care delivery.
• Monitor compliance with program standards and organizational policies to maintain operational excellence.
• Facilitate individual and group supervision meetings that foster staff development.
• Respond directly to behavioral health crises in collaboration with law enforcement as part of the co-responder model.
• Ensure connections to appropriate behavioral health, recovery, and community resources following crisis intervention.
• Maintain adherence to company policies, procedures, and quality standards across all program operations.
• Support the implementation of evidence-based practices and staff training alongside community partners.
• Build and maintain meaningful partnerships with law enforcement, emergency services, and community organizations.
• Assist in training law enforcement officers and dispatch operators on behavioral health topics.
• Perform other duties as assigned.
Education, Experience, and/or Credential Qualifications:
• Master’s degree in Clinical Mental Health, Psychology, Counseling, Social Work, or related behavioral health field preferred.
• Minimum of 2 years of experience in behavioral health services, including crisis intervention.
• Experience with substance use disorder treatment preferred.
• Strong communication, leadership, and collaboration skills.
Additional Qualifications:
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Current driver’s license, acceptable driving record, and current auto insurance.
Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during the work shift.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Keywords: Supervisor, Co-Responder Services, Behavioral Health, Crisis Intervention, Team Leadership, Community Resources, Law Enforcement Collaboration, Mental Health
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
Other facts
About Brightli
Brightli is the one of the largest behavioral health and addiction treatment providers in the U.S. We operate as the parent company of Burrell Behavioral Health, Preferred Family Healthcare, Brightli Foundation, Firefly Supported Living & Employment Services, Southeast Missouri Behavioral Health, Adult & Child Health, Comprehensive Mental Health Serivces, and Places for People (effective 7/1/24). Bringing these organizations together under one parent company is a groundbreaking solution to the healthcare needs of the communities we serve. Working under the parent company model allows us to share resources, increase access to care, and, ultimately, save more lives.
What you'll do
- The Supervisor of Co-Responder Services oversees daily operations, ensuring high-quality care and professional growth of team members. They respond to behavioral health crises in collaboration with law enforcement and facilitate connections to community resources.
Ready to join Brightli?
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