Job Description:

Job Title: Receptionist
Location: Chillicothe, MO
Department: Preferred Family Healthcare
Employment Type: Full Time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.
 

Job Summary:
Are you a passionate and dedicated administrative professional looking to make a positive impact in your workplace? Join our team at Preferred Family Healthcare as a Receptionist!
 

As a Receptionist, you'll be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Our ideal candidate is passionate about customer service, has excellent organizational skills, and strong communication and collaboration abilities.
 

Both Chillicothe, Missouri and Brookfield, Missouri offer a close-knit community feel, affordable living, and access to outdoor recreation opportunities. They are each known for their friendly atmosphere, small-town charm, and strong sense of community spirit, making each of them an appealing place to call home. Join us in making a difference in the lives of individuals who seek our services!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Phone System Management: Answer the multi-line phone system and appropriately direct calls as requested.

• Visitor and Staff Records: Ensure visitor and/or staff sign-in records are maintained accurately.

• Entry-way Management: Ensure the entry-way is not congested with personnel or persons served, maintaining an orderly and welcoming environment.

• Reception Duties: Receive office visitors in a welcoming and professional manner.

• Billing Assistance: Assist with billing functions as needed.

• File Maintenance: Assist with the maintenance of files for persons served, ensuring proper documentation and organization.

• Filing Tasks: Conduct filing as requested by the Manager and/or Leadership.

• Policy Awareness: Maintain awareness of all System policies and procedures, ensuring compliance and understanding.

• Mail Handling: Receive, sort, and distribute mail and parcels. Send outgoing faxes and distribute incoming faxes in a timely manner (if applicable).

• Vehicle Maintenance: Maintain check-out records for building vehicles.

• Office Supplies Management: Manage office supply stock for the receptionist area and executive conference rooms, ensuring availability and readiness.

• Meeting Room Preparation: Maintain meeting room schedules, stock refreshments, and ensure technology readiness. Assist meeting hosts with preparation tasks, such as making copies and setting up refreshments.

• Vendor Coordination: Responsible for vendor ordering and maintenance related to shared resources and technology within the facility (e.g., water, printer toner, and copy paper).

• Schedule Coordination: Aid Leadership by checking schedule availability to assist meeting facilitators with scheduling options.

• Lobby and Workspace Order: Maintain order and cleanliness in the lobby, reception, and conference rooms. Keep files and workspace areas organized.

• Team Collaboration: Work collaboratively with other Administrative Team members, including Executive Assistants, Senior Administrative Assistants, and Receptionists (if applicable).

• Coverage Coordination: Coordinate coverage of duties, such as taking PTO, to ensure continuous support.

• Receipt Management: Code and reconcile receipts for department-issued credit cards.

• Adaptability: Adapt to job demands as necessary, demonstrating flexibility and a willingness to assist with various tasks.

• Additional Functions: Perform additional functions as requested and/or specific duties assigned by Leadership, showing initiative and a proactive approach to supporting the team.
   

Education and/or Experience Qualifications:

• High School Diploma or equivalent required.

• 1-2 years of Receptionist and/or office setting experience preferred.

• Proficient in a wide range of software including Advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneNote, SharePoint), Adobe Acrobat, various Video/Web Conferencing platforms (Zoom, Teams, GoToMeeting), and Internet browsers such as Microsoft Edge and Google.
   

Additional Qualifications:

• Reliable communication method.

• Clear and legible writing.

• Attention to detail.

• Understands and follows instructions, correspondences, and memos.

• Can compose simple correspondence.

• Effective in one-on-one and small group presentations.

• Proficient with database, spreadsheet, and word processing software.

• Skilled in handling various personalities.

• Accountable and works independently.

• Excellent time management, organizational skills, and task prioritization.

• Comfortable with office equipment.

• Adheres to confidentiality and professional ethics.

• Maintains a positive workplace attitude.

• Multitasks and organizes effectively.

• Handles information securely.

• Adaptable in challenging situations.

• Shows initiative and takes action autonomously.
   

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.